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Associate Contract Manager(Contract Specialist)

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Job Description

Please find the summary of the position below:

One of our many customer(s) today is urgently looking for an experienced  Associate Contract Manager

Here are some of the specific details:

Position Details:

Associate Contract Manager-South San Francisco, CA(Remote Opportunity) - 6 months Contract


Job Title: Associate Contract Manager


Contract Operations (C-Ops) is seeking a candidate to support the day-to-day operations of high volume contract programs. You’ll be assigned responsibilities depend upon your skill and the department need, include but not limited to:

Data entry update customer accounts & their membership eligibility, performs contract set-up and maintenance in systems such as Model N, Gene(CIS), and other data bases

Perform ongoing membership rosters and affiliate management in accordance with business rules, generates mass system’s notice letters for mailing

Use relevant contract terms, conditions, other regulations, policies, etc. and systems or tools to process rebates, fees, and chargeback claims for the various programs in a timely fashion

Mailbox management & promptly responds to questions/inquiries from internal and external customer on contract policies, pricing, payment calculations, contract performance, compliance, etc.

Help to successfully resolve issues related to contract membership, affiliation and/or customer payments or chargeback claims

Follow SOPs and job aids to ensure compliance with all law laws, regulations and policies that govern the conduct of Sponsor activities

Support with internal and external audits, team metrics, reporting

Other data entry and analytical tasks to assist Contract Managers and Account Managers


C-Ops is looking for a team player who has good attention to details and is also flexible with the daily responsibility depending upon business needs. Some specific requirements include:

Bachelor Degree (general business or finance disciplines are preferred)

1+ years of previous contract operations experience in the pharmaceutical/biotechnology or related industry is preferred

Demonstrable knowledge of, or aptitude to learn, current policies, guidelines, systems and reporting mechanisms that support contract operations in the pharmaceutical/biotechnology or related industry

Some previous work experience in contract operations or financial analysis are preferred

Previous experience in other functions within the pharmaceutical, biotechnology or related industry is a plus

Strong customer service focus for communicating with both internal and external customers by phone and email

Ability to manage large amount of data with high level of accuracy

Must demonstrate a high level of proficiency with Microsoft Excel, PowerPoint and Word

About us:

Harvey Nash is a national, full-service talent management firm specializing in technology positions. Our company was founded with a mission to serve as the talent partner of choice for the information technology industry.

Our company vision has led us to incredible growth and success in a relatively short period of time and continues to guide us today. We are committed to operating with the highest possible standards of honesty, integrity, and a passionate commitment to our clients, consultants, and employees.

Utilizing our proprietary Predictive Staffing model, our company has enjoyed more than a decade of rapid growth, earning our reputation as a client-focused, efficient provider across a broad range of industries.  Today, we serve top Fortune 1000 and successful privately held companies all over the country, still operating under the simple idea that great people aligned under a common vision can achieve tremendous results.

 We are part of Harvey Nash Group, a global professional services organization with over forty offices worldwide.

 For more information, please visit us at

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