Associate Engineer, Post Production Systems

Associate Engineer, Post Production Systems
CT, Stamford

Job Description

Title: Associate Engineer, Post Production Systems Support

Location: Stamford, CT

Type: 6 Month Contract w/ Extension possibility or Conversion

PLEASE NOT: Hours can range from 8am-12 midnight. Some version of an 8 hours shift from M-F (with some Sat and Sun work) This is normal in the Broadcast media space. Very typical hours. 

  • Window more important than Mac.
  • They want people who will step up and own the problem through resolution. They have a ticketing system now but will be moving to Jira Service desk app.
  • It is a layed back environment but need people to be thick skinned and take some End user pressure.

  • Basically a help desk role, supporting multiple systems – front-line support of all systems
  • Of the systems/applications mentioned in the JD and some combination of a few below will be fine:
    • You do not need all:
      • Avid: Avid ISIS/NEXIS storage, media composer, Interplay, Media Central
      • Adobe bundle: After Effects, Premiere, Photoshop, Illustrator
      • They are a Cisco house for networking
      • Storage: Isilon, Harmonic, Quantum, Synology
  • MUSTS:
    • Troubleshooting skills:
      • will be performing break/fix stuff
      • Signal flow: this is around audio systems
    • Customer facing:
      • must be professional
  • MUST be flexible, they will be working nights & weekends:
    • Could be their shift is Thursday – Monday, or some other combination of days
    • Everyone on the team is flexible and understands the nature of the work they do, all hours (24x7) support, so this new person should be the same
  • Team:
    • This person will join a team of 6 people
    • It’s NOT siloed, this means everybody supports everything:
  • Other info:
    • 1-3 years’ experience MAX
    • OT eligible 


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