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Change Analyst

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Job Description

Job Title :  Change Analyst

Location : Foster City, CA

Duration : 1 year

Preferred Qualifications:

• Minimum 4 years relevant experience in corporate operations, change management and/or human resources-related fields

• Minimum 2 years’ experience leading and participating on Agile Transformation project teams and relevant change initiatives.

• Bachelor's degree in a related field (i.e. organizational psychology, Human Factors, Social Psychology)

• Knowledge or certification in a recognized Change Management Methodology (e.g., Prosci ADKAR Model). Knowledge or certification in Agile and/or Lean Six Sigma practices is a plus.

• Excellent analytics skills and previous experience using web analytics tools, survey tools, and Learning Management System analytics.

• Strong oral and written communication across multiple media, including presentations, announcements, newsletters, business memos, communication events, etc. Demonstrated ability to communicate technical and business issues and solutions to multiple organizational levels internally and externally.

• Tools savvy, with proficiency in Microsoft Office tools (Word, Excel, PowerPoint, Visio, and SharePoint). Agile tools such as JIRA, Jira Align are a plus.

• Solid project management skills, attention to detail, and delivery oriented.

• Ability to work independently and manage multiple task assignments

• Strong problem solving and troubleshooting skills with the ability to exercise mature judgment


Key responsibilities include:

• Collaborate with the Change Management Organization to develop programs and apply behavioral tools to assess the impact of change on organizations, using techniques and assessments of organizational culture, performance, and readiness for change.

• Develop project plans for change management deliverables, define dependencies and integrate with the Agile Transformation implementation plan.

• Work with the transformation team and cross-functionally with other areas of the organization to manage change adoption to ensure that they can deliver the benefits of the Agile Transformation and that they meet the reasonable expectations of end users.

• Collaborate with Client University to develop and deploy user adoption/training programs for technology implementation and process changes.

• Manage and coach team members to support deployment of effective adoption initiatives

• Working with Client University, contribute to the development and deployment user adoption/training programs for enterprise-wide process and tooling changes related to the Agile Transformation.

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