Title: Content Producer III
Location: Cupertino, CA 95014 (Hybrid)
Duration: 12 Months
Client: Apple
Pay rate:
$64/hr on W2
Interactive Content Producer – Guide
Job Summary
Client Channel Training & People Programs is responsible for training and
enabling salespeople at client resellers globally, including mobile carriers,
consumer electronics stores, and enterprise partners. Your work will be key in
informing salespeople around the world about client products and helping them
deliver a great customer experience.
We're looking for a seasoned Content Producer to own both the creation and
delivery of content to our global sales partners. You'll join a
cross-functional team working on sales enablement and communications, driving
the full content lifecycle — from production strategy through to publishing —
across multiple delivery mechanisms to influence sales audiences around the
world. This is a dual-function role that sits at the intersection of content
craft and technical execution, and requires someone who can move fluidly
between both.
Required Qualifications
• 10+ years of experience in content production, publishing,
or a related field within a technical content environment
• Proven experience working within CMS platforms, web
applications, and homegrown content systems
• Strong understanding of content production workflows, from
brief to publish
• Fast learner with an intuitive grasp of complex systems and
editorial processes
• Disciplined approach to testing, quality assurance, and
content accuracy
• Exceptional attention to detail, balanced with the ability
to execute on deadline
• Ability to proof content and ensure it adheres to brand,
legal, and editorial guidelines
• Highly organized with the ability to manage multiple
concurrent workstreams
• Comfortable operating in an ambiguous, fast-paced, and
frequently evolving environment
• Strong communicator with experience working
cross-functionally and across time zones
Preferred Qualifications
• Experience producing interactive or digital customer facing
content (e.g. guided selling tools)
• Familiarity with localization workflows and regional
publishing considerations
• Background in instructional design, editorial, or sales
enablement content
• Experience contributing to platform or tooling feedback
loops with technical teams
What You’ll Do
• Lead the production of interactive training and sales
enablement content from concept through final delivery, working closely with
writers, designers, and stakeholders
• Translate briefs, product information, and strategic
direction into structured, audience-appropriate content
• Manage production timelines, asset tracking, and
deliverable reviews across multiple simultaneous projects
• Ensure all content meets client's editorial, legal, and
brand standards before advancing to publishing
• Partner with subject matter experts and program leads to
validate accuracy and relevance of content
• Continuously refine production processes to improve quality
and reduce cycle time
• Publish assets on our homegrown training platform,
including tagging content, aggregating data from multiple sources, and
performing QA on the live site
• Own end-to-end publishing — ensuring assets are live,
correct, and functioning as intended the first time
• Work with developers to troubleshoot system issues,
document solutions, and improve platform reliability
• Assist backend system development for new tools and
platform features via structured user testing and actionable feedback
• Identify and advocate for opportunities in automation, AI,
and publishing efficiency
• Work cross-functionally to understand, shape, and execute
the content and publishing strategy
• Make informed recommendations on both content structure and
publishing approach based on deep knowledge of tools, platforms, and global
sales audiences
• Use systems expertise and problem-solving skills to develop
scalable, creative solutions to production and publishing challenges
Why This Role
This is a rare opportunity to own the full content journey for our guided
selling platform — not just shape what gets made, but how it’s made and how it
reaches tens of thousands of salespeople globally. You'll work on a team that
has a direct impact on how client products are represented and sold in the
market every day.
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