Content Strategist II (# 7312)

Summary:

·         We’re in search of Content Strategist II. Looking for a contract content producer to work on two internal platforms. 5+ years of project management experience and managing content for high traffic sites or platforms. Proficient in writing clear and direct copy (UX writing experience a plus). Experience with Workday or ServiceNow a plus

Here are some of the specific details:

Job Title: Content Strategist II

Location: Cupertino, CA 95014

Duration: 11+ Month contract

Status: (Hybrid)

Content Producer People Experience Tools
(Contract)

Job summary
The client People Experience team is looking for a contract content producer to work on two internal platforms. 
In this role, you’ll work with the project teams, SMEs and editors to help oversee content change requests, prioritize them, and manage their workflow. You’ll be an adept project manager and communicate effectively with key stakeholders and global business partners. You can see the big picture but will have a keen eye for detail, a knack for collaboration, and passion for content integrity and user experience. You will also help identify and drive content improvements and a better user experience, connecting the dots between platforms and other content. You will help write, rewrite, and edit content on both platforms, applying style and tone guidelines. 
The two main areas of focus will be supporting content on ServiceNow, an employee/customer support platform; and supporting the implementation of Workday and specifically looking at the platform’s instructional content (explanatory text, in-platform guides and help text, etc), and working closely with SMEs.

Key qualifications
•    5+ years of project management experience and managing content for high traffic sites or platforms
•    Experience with task management/ticketing system required
•    Proficient in writing clear and direct copy (UX writing experience a plus)
•    Experience editing content and implementing style guidelines 
•    Organized, articulate, and detail-oriented
•    Efficient and reliable 
•    Comfortable with ambiguity; has a flexible approach to process changes
•    Experience with Workday or ServiceNow a plus

Job description
Work with project SMEs and platform owners to help support the best possible user experience, making sure the platform has the right content in the right places.
Work with subject matter experts to develop and update content, articulating key messages in a way users will understand and that is consistent with client’s People content style guidelines.
Manage content change requests and content workflow.
Manage the intake and prioritization of content change requests via  ticket tracking systems (Radar and others as needed).
Work with SMEs, editors, and other groups as necessary (Privacy, Legal) to manage content reviews.
Carefully track, prioritize and escalate tickets as needed.
Lead QA sessions and participate in other team meetings as necessary.
Implement effective processes for content development and quality assurance.

Education
Bachelor’s degree in relevant field.

A reasonable, good faith estimate of the minimum and maximum for this position is $60 to $62/hour

Benefits will also be available and details are available at the following link: https://britehr.app/HarveyNashContractorsNH2025 

I am looking forward to speaking with you today.

About us:

Harvey Nash is a national, full-service talent management firm specializing in technology positions. Our company was founded with a mission to serve as the talent partner of choice for the information technology industry.

Our company vision has led us to incredible growth and success in a relatively short period of time and continues to guide us today. We are committed to operating with the highest possible standards of honesty, integrity, and a passionate commitment to our clients, consultants, and employees.

We are part of Nash Squared Group, a global professional services organization with over forty offices worldwide.

For more information, please visit us at https://www.harveynashusa.com/

Thanks & Regards,

Sateesh Podishetty

Sr. Recruiter

sateesh.podishetty@harveynash.com