Coupa
Business Analyst
Newark, CA / Remote
6 Months contract with possibility of extension
Job Description:
We
are seeking a dynamic and experienced Coupa Business Process and Procurement
Operations SME, to serve in our Procurement Operations team. The right
candidate has a strong background in Coupa and other Procurement systems and
also filled a lead role within a fully dedicated Procurement Operations, Buy
Desk or COE team as an employee, contractor or consultant.
We’re looking for deep understanding for downstream transactional Procurement
business processes especially, and a candidate who knows transactional
execution best practices and how they’re performed in Coupa.
The right Candidate brings energy, ambition, customer support acumen, and is
willing to roll up the sleeves. We need both execution AND continuous
improvement. The workload is fast-paced and challenging, but also quite
rewarding. The core objective is executing Client's Procurement Operations
activities and deliverables, but the larger opportunity is to strengthen the
Coupa program, drive cost savings, enhance supplier management, and help optimize
the substantial scope and volume of Procurement Operations support inquiries
from the Business.
We’re beginning with a Contractor, for 6-Months. Potential opportunity to
convert to full time at a later date.
Ideal
candidate can be on-site at least 4 days per week in one of the following
locations:
- Newark, CA
- Casa Grande, AZ
- Phoenix, AZ
- Southfield, MI
- What makes this role interesting? – Year 1 of a global program and there
is opportunity to contribute to a global expansion. Good program like this will
take years to dial in and they can be a part of this.
- Team Culture – Business professional. Close knit. Globally they have 31 team
members. Coupa community itself is about 2800 people.
- Years of Experience Required – 7 minimum. Remote workers need to have 10 years’
experience
Industry Experience - Prior working experience in the automotive sector is mandatory
- Degrees or certifications required – bachelor’s is required.
- Disqualifiers – No Coupa experience
- Client experience preference – Someone would stand out with Client
experience
- Interaction level with manager/team – every week meetings
- Estimated end date: 6 months from hire date
Performance Indicators –
1. Extreme attention to detail
2. Proactivity ability to see trends and patterns
3. Ability to document them into a story to determine what are the next SOPs to
be written
YOU WILL:
In this role, you will be responsible for managing a high-volume of activities
and tasks, to ensure defined processes, control procedures and SOPs for Buying
(PRs, approval workflows, POs, Change Orders), Invoicing and Supplier
Management are adhered to with accuracy and full compliance.
You will be expected to collaborate closely with a large global audience of
stakeholders across various departments and keep numerous, concurrent
Procurement Operations transactional inquiries moving at the fast-paced Client
Procurement leadership requires.
In addition, the expectation will be that you provide weekly reporting on all
assigned activities, including volumetrics for each activity actioned.
KEY ACTIVITIES INCLUDE (but are not limited to):
1. PO Revisions
2. Coupa virtual card audit (end-to-end)
3. Contract reviews for Invoice (re-route to PRs)
4. New shipping location: Form in Coupa submitted to change location
5. Maintain existing Supplier records
6. Approval validation checks
7. Review Coupa JIRA tickets with other business process needs
8. Other misc queries in Coupa Admin mailbox
9. Soft Closed, On Hold POs review, resolve
10. Add/remove vendors
11. Work with IT to ensure issue resolutions, detailed tracking
12. Coupa quarterly audits, user access reviews
13. Weekly reporting batches for all above
14. Weekly dashboard maintenance if needed
15. Weekly Status Report/OKRs update
YOU BRING:
- Bachelor’s degree in business administration, Supply Chain Management, a
related field or other relevant experience.
- Proven experience as a Procurement Operations, Buy Desk or Procurement Center
of Excellence leader and SME, with a strong background in implementing and
optimizing Coupa procurement solutions.
- In-depth knowledge of procurement processes, best practices, and industry
trends.
- Ability to deeply analyze support requests, ticket queues, raw and often
ambiguous data to make data-driven decisions to ensure transactional KPIs are
maintained and eventually improved upon.
- Proactivity to identify, document and articulate recognized trends.
Continuous improvement of Coupa Business Processes expose risks and key
insights, convert into digestible reports that drive recommendations for
change and continuous improvement. We’re looking for
- Coupa certifications (e.g., Coupa Certified Implementation Lead) are
preferred.
- Other nice-to-have systems experience includes: MS Office Suite, Agiloft,
Smartsheet, Jira and/or other support intake and ticket-tracking tools
- Excellent time management skills, and strong professional endurance to keep
up with a very fast paced organization and a wide range of large stakeholder
groups.
- Strong project management skills with a demonstrated ability to lead complex
initiatives from inception to completion.
- Excellent communication, interpersonal, and leadership skills to effectively
collaborate with stakeholders at all levels.
- Experience in change management, training, and fostering a culture of
continuous improvement.
- Be a proactive self-starter who is comfortable navigating dynamic work
environments with shifting priorities.
- Effective in engaging and collaborating across different departments.
- Knowledge of regulatory requirements, SOX controls and other compliance
considerations relevant to Procurement activities.
- Experience in the Automotive Industry is ideal but not required.
Rohit Rasakthla
Recruiter
Ph: (615) 903-9646
Email: rohit.rasakthla@harveynash.com
