CRM Engineer (# 6508)

"US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time”

Job Title: CRM Engineer

Location: 1 Columbus Plaza New Haven, CT

Type:  Fulltime

Overview

The CRM Engineer, will develop, implement, and maintain a wide variety of CRM deployments across multiple environments. The CRM Engineer will collaborate with architecture, UX and other development teams, as well as the business community.

Must have: C#

Core Responsibilities

• Provide production support for MS Dynamics/CRM applications

• Update/Support Microsoft Powerautomate Cloud Flows

• Update/Support Microsoft Azure Function Apps

• Update/Support Microsoft Azure Logic Apps

• Support Development of Proof of Concepts (PoCs) to test new functionalities

• Develop, test, and implement D365 PowerAutomate and related Cloud Flows

• Develop, test, and implement custom features and processes in Microsoft Dynamics

• Participate in business case creation and estimation of work

• Recommend and implement best practices for client

• Consult with business to modernize business processes by leveraging Powerautomate, Azure Functions and Logic Apps

• Assist in communicating new features released to users

• Create and maintain application solution documentation

• Assist in writing user guides for newly developed apps

• Monitor and troubleshoot performance or other issues when needed

• On-call and/or after-hours work required

Skills Qualifications

• Must be able to manage multiple projects simultaneously with the ability to work well under pressure

• Must be self-motivated, and able to work independently, as well as interact well with others and communicate professionally with people at all levels.

• Must demonstrate up-to-date expertise in D365 CRM (Power platform, power automate, Apps), C#, .NET development, Portal Development, Power BI, Azure and the ability to apply that expertise to development activities

• At least 3 years of hands-on development experience with CRM solutions, D365 / CRM and/or Power Platform experience preferred

• Experience with Integration within the M365 ecosystem and Microsoft Dataverse / Common Data Service

• Good exposure to Common data services like Dataverse and integration to CRM solutions like Dynamics 365.

• Experience building PowerApps and Flow structure driven Apps

• Experience working in an Agile delivery team

Education

• Bachelors Degree in Computer Science, engineering or relevant field

• 3+ years hands on CRM experience

• 2+ Year of Building PowerApps and Flow structure driven Apps

• 5+ years IT experience

• Strong problem-solving skills -- must be able to think critically and independently

A reasonable, good faith estimate of the $100k/Annum to $110k/Annum with Benefits for this position.