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Customer Solution Engineer/Sales Engineer

Customer Solution Engineer/Sales Engineer
NY, NY

Job Description

We are looking for a Customer Solutions Engineer for a permanent position with our client in NYC.  Reporting to the General Manager, this position is works as partners for sales teams and clients. The CSE will drive integration opportunities for clients and partners who range from cutting edge startups and incubators to the world’s most respected corporations.

In addition to working with customers, the CSE team will have access to the cloud based platform and tools for identifying innovative solutions to business problems. Their solutions will take many forms, from prototypes and demos to education.

Please review the job details below and send qualified resumes to mary.abraham@harveynashusa.com. 

Responsibilities: 

  • Work with Sales and their prospects/clients looking to understand and exploit integration possibilities with solutions
  • Advise and mentor prospective clients on their development of integration with platforms including building and managing proof of concepts
  • Share best practices, model designs etc. with prospects/clients for both technical development and successful negotiation of client’s internal approvals processes
  • Provide feedback to Product and Technology teams on emerging requirements and client technology trends, lessons learned from pilot engagement approach
  • Build portfolio of successful examples/references
  • Technical account management of client post-sale, to facilitate adoption of technology within the client organisation

Required Skills & Experience: 

  • More than 5 years’ prior work in a customer-facing consulting role
  • Software development experience using Agile development practices
  • Demonstrated experience building and leading technical product demonstrations that include APIs, XML feeds, and configurable widgets
  • Business acumen and strategic problem solving skills to assist with client requirements
  • Experience responding to functional and technical elements of RFIs/RFPs
  • Experience and passion for Big Data and data analytics including contemporary tools and languages
  • Degree in Computer Science or a related field
  • Professionalism and a client first approach 

Highly Desired:

  • Experience working with Google BigQuery
  • Strong coding skills in several programming languages, preferably including at least one contemporary mobile development language or framework
  • Experience and familiarity with news products and lines of business including Factiva, Risk & Compliance, VentureSource, Newswires, etc.
  • Degree in Computer Science or Related Field 

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