Data Analyst
Mossville, IL
24 months
Position’s Contributions to Work Group:
- Support customer facing dashboards, troubleshoot data quality issues, document requirements and lead meetings and give feedback to customers.
Why Client?
- Direct customer exposure
What exposure, skill development, opportunities does this role provide for a candidate?
- Analytics, people, presenting, and communication skill development
Typical task breakdown:
- Learn and build expertise in the VisionLink/ProductLink/Client Telematics eco-system
- Troubleshoot, identify and correct Client Telematics issues, where possible
- Clearly communicate identified issues to business partners, dealers, customers and others
- Utilize in-house tools to monitor customer telematics & provide feedback on improvements
- Develop/assist in development of dashboards/tools for monitoring
- Develop and maintain tools, dashboards, and/or reports for EM team as assigned
- Willingness to dig into details and work across organization to identify root causes, escalate issues as necessary and report out to management
- Desire, ability and motivation to work effectively to achieve high level targets without constant follow-up
- Ability to provide self-motivation
- Desire to maintain responsibility over defined customers, targets, and/or deliverables
- Willingness to report out on progress towards goals & deliverables on a regular basis
- Potential to build customer reports through PowerBI and/or Excel.
Interaction with team:
- Global team within CD&T
Work environment:
- Office 100%
Education & Experience Required:
- Bachelor’s Degree
- 10+ years in leading data analytics team, data mining, development of customized reporting, project work (Analytical or Digital)
Technical Skills
(Required)
- Moderate Excel Experience
- Analytical Skills
(Desired)
- Client Digital Experience
- PowerBI Experience
Soft Skills
(Required)
- Ability to present information to small groups.
- Communication skills (both oral and written)
- Self-Starter/Motivated
- Ability to work with little supervision
- Ability to keep focused
Travel Requirement: 0-25% Domestic Travel
Export Control Requirements: No
Ravi Teja
615-219-6196
ravi.teja@harveynash.com
