We are seeking a skilled Desktop Engineer/Support with hands-on
experience in installation, troubleshooting, and repair within Windows-based
environments. The ideal candidate will have strong technical expertise,
excellent problem-solving skills, and the ability to provide timely support to
end users.
Here are some of the specific
details:
Job Title: Desktop Engineer/Support - Frankfort,
KY.
Location: Frankfort, KY.
Duration: Long term indefinite Contract
Status: Onsite
Job Description
The cabinet Information Technology Branch seeks an individual
to serve as a Desktop Engineer/Support Technician. CABINET is seeking
one contract position for a Desktop Engineer/Support in the Information
Technology Branch's Field Support Section.
Hours:
8 am - 5 pm (the position will have a desk at 1266 Louisville
Road, Frankfort). The position requires physical work on equipment in the
Frankfort CABINET locations. Travel away from Frankfort will be
necessary, and a CABINET IT Pool vehicle will be provided.
Key Responsibilities:
- Main responsibility is to
administer CABINET Desktops, Notebooks, and Mobile Data Terminals (and
accompanying equipment).
- Hardware and software
support, including specialized law enforcement software and
devices.
- Assist with IT equipment
in CABINET cruisers.
- Work with vendors for
support on workstation issues.
- Coordinate with Tier 1 and
3 personnel on support issues
- Work with the IT Ticket
System
- Performs other tasks and
duties as assigned or needed by the agency.
Preferred Knowledge/Skills/Abilities:
- Windows desktop operating
systems support client hardware and software, including
Office 365 applications
- Troubleshooting skills
- Ability to work in a team
atmosphere
- Ability to create
technical documentation
- Provide Tier
2 support to other personnel in the IT Branch
- Ability to receive
training and retain new knowledge
- Ability to be professional
and courteous
About us:
Harvey Nash is a national, full-service talent management firm
specializing in technology positions. Our company was founded with a mission to
serve as the talent partner of choice for the information technology industry.
Our company vision has led us to incredible growth and success in
a relatively short period of time and continues to guide us today. We are
committed to operating with the highest possible standards of honesty,
integrity, and a passionate commitment to our clients, consultants, and
employees.
We are part of Nash Squared Group, a global professional services
organization with over forty offices worldwide.
For more information, please visit us at https://www.harveynashusa.com/
Naveen Kumar
Jr. IT Recruiter
502 430 6007
naveen.kumar@harveynash.com
