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DevOps Engineer

DevOps Engineer
WA, Seattle

Job Description

DevOps Engineer:

We create technologies our customers refer to as their lifeline.  Our technology platforms in communications, software, video and services help our customers work safely and more efficiently.  Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe.  Bring your passion, potential and talents, and help us usher in a new era in public safety and security.

Department Overview

The Cloud Infrastructure team is responsible for the development and operations of critical cloud infrastructure and platform services, in support of our public and hybrid cloud-based Software as a Service (SaaS) solutions for public safety customers.   This team is part of our Software Enterprise division, which offers secure, reliable and efficient team communications, workflow and operational intelligence solutions for mission critical public safety and enterprise markets throughout the world.   Our services leverage Cloud Computing infrastructure on AWS to build at scale. The Cloud Infrastructure team is responsible for:
-Design and implementation of the continuous integration/continuous delivery (CI/CD) pipeline into multiple public cloud regions
-Development and operation of common platform services that can be leveraged by our SaaS solutions moving forward
-Overall reliability and security of these services and the environments they are run in
-Monitoring and support for these platform and infrastructure services, as well as metrics collection and reporting related to them

Job Description

As a Senior Software Engineer on this team, you will be a key contributor to platform development activities for our team in Salt Lake City, accompanied by a development team in Seattle.  These teams are developing services, tools, and processes to support other our engineering teams as well as deliver solutions to our customers. You will be working on a high-velocity, results-oriented team that leverages cutting-edge technologies and techniques. The right individual will be motivated and will have a passion for automation, deployment processes and enabling innovation. Your efforts will help to shape engineering culture and best practices across our Software Enterprise organization.


Responsibilities will include:

  • Scope, design, and development of custom software solutions that centralize common functionality
  • Work with Cloud Infrastructure Engineering team members to build a robust Continuous Integration, Delivery and Deployment platform
  • Scope, plan and manage infrastructure enhancements and upgrades.
  • Develop automation tools and services to minimize delivery time and increase developer productivity.
  • Identify and implement automation opportunities to improve service and infrastructure scalability and stability
  • On-call and night and weekend work are occasionally required for services developed by the team



  • BS in Computer Science (or equivalent degree) with 5+ years of professional software development
  • Experience with development of custom network services (HTTP, WebSockets, or similar)
  • Experience developing and deploying services on a public cloud platform
  • Experience with at least one source code revision control system
  • Experience mentoring more junior team members and leading development work by example
  • A working understanding of at least one coding and scripting language (C#, GoLang, Java, or JavaScript preferred)
  • Knowledge of best practices and IT operations in an always-up, always-available service environment
  • Knowledge of application layer protocols, including HTTP, SOAP/REST, DNS, SMTP, SNMP, SSH, TLS
  • Familiarity with tools for systems management, operational support, and performance monitoring
  • Advanced troubleshooting skills across layers of the OSI model
  • Strong level of curiosity and interest to learn
  • Familiarity with modern development operations tooling (Trace based application performance monitoring, docker containers, and similar)
  • Must be able to obtain background clearance as required by government customer


Preferred Qualifications

  • A background in Linux/Unix Administration
  • Prior experience being on-call for services developed by the team
  • Demonstrated experience developing and deploying services on Microsoft Azure
  • Expertise with infrastructure automation and configuration management or web/cloud security
  • Prior experience working with Kubernetes


This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check.

Basic Requirements

  • BS in Computer Science (or equivalent degree) with 4+ years of professional software development or Masters degree and 2+ years of experience
  • Must be able to obtain background clearance as required by government customer

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