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Director of IT & Resource Management

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Job Description

The cabinet seeking a special services contract for vacant Director position in the IT & Resource Management Division.  This position will be full-time and will report to the Deputy Commissioner/Deputy Secretary.

The Director manages the IT & Resource Management Division and provides technical management direction to all organizational units within the Cabinet. Responsibilities of the job may include but are not limited to the following:

  • Directs and manages the overall plan, policies, and procedures for the functions of the activities for the Division, including hardware and software maintenance, training, and consultation.
  • Supervises Division staff and provides general direction for major responsibilities, such as managing hardware, software, general technology, fleet services, future development, and implementation of resources, as related to Cabinet systems.
  • Serves as the Liaison with client office Technology on system and infrastructure projects, needs, and issues on behalf of the Cabinet.
  • Provide direction, oversight, and support to staff in supporting information technology and communication systems functionality.
  • Providing primary support for management of specified Cabinet physical resources, Cabinet Managed Print Services (MPS) and Graphics Plotter usability and maintenance.
  • Provides direction and oversight to staff serving as Cabinet ProCard User, coordinates desktop phone equipment/services along with wireless phones and service for Cabinet employees.
  • Responsible for Cabinet vehicle fleet scheduling, usability, upkeep, and reporting.
  • Represents the Cabinet on committees, councils or other meetings as needed.

Preferred Skills:

  • Strong interpersonal skills, good judgment, and an ability to work both independently and in a highly collaborative environment.
  • Good problem solving, technical, and analytical abilities.
  • Strong organizational skills and attention to detail; a high level of integrity and professional accountability.
  • Alignment with the mission of the Client Cabinet for Economic Development.
  • Familiarity/experience with the following software: Microsoft Office suite, Salesforce, Adobe Acrobat Pro, SQL Server, MS .Net Platform, ESRI ArcGIS, Tableau, Zoom.
  • Extensive knowledge of Commonwealth Office of Technology (COT) policies and procedures.

Minimum Requirements:

  • Education: A bachelor's degree and relevant managerial experience
  • Experience, Training, Or Skills: Preferred: 7-10+ years of experience. At least six (6) months hands on experience as Salesforce Administrator.  Experience with design development and implementation of Microsoft platforms.
  • Special Requirements (Age, Licensure, Regulation, Etc.): NONE
  • The work is performed in an office setting.

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