6 months
fully remote (US)
unctional and technical solution delivery for Dynamics 365 Commerce enhancements spanning Commerce headquarters, stores, point of sale, Commerce Scale Unit, channels, data flows, and back-office integration.
Key Responsibilities
- Lead requirements, fit-gap analysis, solution design, configuration, testing, documentation, and release readiness for Commerce enhancements.
- Configure and support stores, registers, devices, workers, assortments, catalogs, pricing, promotions, payments, taxes, receipts, statements, and channel operations.
- Assess impacts across Commerce HQ, online and store channels, Commerce Scale Unit, POS, back-office processes, and external services.
- Produce functional and technical designs, estimates, dependencies, test scenarios, acceptance criteria, operational procedures, and support handoffs.
- Troubleshoot configuration, synchronization, channel, transaction, statement, and integration issues.
Required Skills
- Hands-on Dynamics 365 Commerce configuration and solution-design experience.
- Strong knowledge of Commerce HQ, channel database, Commerce Scale Unit, Store Commerce/POS, e-commerce, payments, pricing, promotions, inventory, and statements.
- Working knowledge of D365 Finance and Supply Chain integration points, security, data entities, batch processes, and release management.
- Ability to distinguish configuration needs from custom-development needs and provide reliable estimates.
Required Experience
- 7+ years of Dynamics retail or commerce consulting, including 4+ years with Dynamics 365 Commerce or Dynamics 365 Retail.
- Multiple Commerce implementations, rollouts, enhancement programs, or managed-services engagements.
- Ownership of cross-channel design, testing, deployment, and production support.
Preferred Qualifications
- Dynamics AX Retail experience.