Software
Implementation Project Manager
Nashville,
TN
12
months
Job
Description
We
are looking for a dedicated Software Implementation Project Manager to lead a
key software implementation project from planning through to completion. This
individual will be the central point of coordination, overseeing the entire
process of integrating and deploying a new software system within the
organization. The Project Manager will ensure the project is
delivered
on time, within scope, and to the highest standard. This is a leadership role
that requires a blend of technical project management expertise and strong
interpersonal skills to
navigate
a multi-stakeholder environment, including business users, technical staff,
vendors, and other government partners.
Scope
of Work & Key Responsibilities Project Planning and Execution
·
Develop,
maintain, and execute a detailed project plan, tracking all timelines,
milestones, and key deliverables, incorporating plans developed internally or
by partner vendors.
·
Manage
the project scope, identifying and addressing potential changes through
effective change management practices.
·
Proactively
identify, track, and mitigate project risks and resolve issues that may impact
success.
·
Monitor
project progress against the established timeline and budget, taking corrective
action when necessary.
·
Prepare
and deliver clear, consistent status reports to Metro leadership.
Stakeholder
and Client Relationship Management
·
Act
as the primary liaison and point of contact for clients and stakeholders
throughout the implementation process.
·
Lead
regular project meetings to discuss project progress, facilitate discussions to
drive decisions, ensure clear communication across all teams, and manage
expectations.
·
Understand
client business needs and translate them into effective software
configurations.
Technical
Oversight
·
Oversee
all phases of implementation, including system configuration, data migration,
and user acceptance testing (UAT).
·
Collaborate
with technical teams to address challenges and ensure smooth integration with
existing systems.
·
Oversee
data migration and configuration processes to align with client requirements.
Team
Leadership
·
Lead
and manage a cross-functional implementation team, including developers,
consultants, and support personnel.
·
Assign
tasks, delegate responsibilities, and monitor team performance to achieve
project goals.
·
Facilitate
effective communication and collaboration within the implementation team.
Training
and Support
·
Oversee
the delivery of user training materials and workshops to ensure end-user
adoption of the new software.
·
Facilitate
post-implementation support to address any issues or questions from clients.
Qualifications
Minimum
Qualifications
·
3-5
years of proven experience managing large-scale enterprise software
implementation projects from initiation to completion.
·
Strong
command of project management principles, including planning, scheduling,
budgeting, and risk management.
·
Knowledge
and experience in change management processes.
·
Exceptional
leadership, communication, and stakeholder management skills to effectively
interact with clients and technical teams.
·
General
technical knowledge required for software implementation and systems
integration.
·
Preferred
Knowledge, Skills, & Abilities
·
Project
Management Professional (PMP) certification.
·
Experience
with ERP or real estate management systems (e.g., Oracle).
·
Experience
working within a government or public sector environment.
·
Organizational
Change Management experience (e.g., ADKAR or other methodologies).
·
Solutions
architecture experience.
