IT
Software Engineer 4 (Salesforce Senior IT Analyst)
Peoria, IL ((3x days in office)
12 months
Job Description
Client IT GCIO SD&D are looking for Salesforce Senior IT Analyst.
She/he will be a key liaison between business partners and technical teams,
responsible for understanding business needs, translating them into Salesforce
solutions, and ensuring alignment between technology and business objectives.
Position’s Contributions to Work Group:
- This role requires strong expertise in Salesforce to provide innovative
solutions that will match business partners goals and will also require
excellent analytical skills.
- Daily work will include gathering and documenting business requirements,
being SPOC of our business partners, helping on testing, training, and
documentation. She/he will be part of a large team working on simultaneous
projects (including Executive Office initiative).
- As Salesforce Senior IT Analyst, you will interface with product owners, IT
architects, stakeholders, senior leadership, technical or non-technical teams,
and Program Managers to design and support innovative Salesforce solutions for
some of our modernization projects to meet the future needs of our business
partners.
Typical task breakdown:
- Develop Scalable Solutions: Design end-to-end Salesforce solutions that
are scalable, flexible, and secure.
- Integrate Salesforce with other systems like Sales Cloud, Service Cloud,
Marketing Cloud, Commerce Cloud, and third-party tools.
- Prepare solution design documentation and rough order of magnitude (ROM)
estimates on time and cost for projects and enhancements.
- Develop strategies for integrating Salesforce with other enterprise systems
like ERP, CRM, or data warehouses.
- Define data architecture, including objects, relationships, and data flows
across systems.
- Guide developers and technical teams on Salesforce best practices, coding
standards, and architectural patterns.
- Conduct regular code reviews to ensure high performance, security, and
maintainability.
- Define and enforce governance frameworks for Salesforce usage, ensuring
alignment with organizational goals.
- Improve business processes by leveraging Salesforce automation tools like
Flows and Apex
- Ensure that solutions comply with Salesforce security best practices, such as
role hierarchies, sharing settings, and field-level security.
- Implement Single Sign-On (SSO), OAuth, and identity solutions for
authentication and user access control.
- Oversee and participate in custom development using Apex, Visualforce,
Lightning Web Components, and APIs.
- Oversee Salesforce release cycles, sandbox strategies, and deployment
practices using CI/CD tools.
- Communicate effectively with Business Partners teams to understand their
requirements and/or to improve current solutions.
- Conduct technical analysis of new requests from internal customers to gather
requirements, analyze, and convert into technical requirements that will be
communicated to Development team.
- Develop prototypes and proof-of-concept solutions to validate new ideas and
architectures
- Perform Salesforce deployment testing and help our business partners to
perform UAT.
- Evaluate new releases of Salesforce to determine functionality requirements
and provide detailed information on how changes will apply to all affected
Salesforce solutions.
- Optimize system performance, data loads, and platform scalability.
- Ability to collaborate with cross-functional teams, lead technical
discussions, and influence decision-making.
- Adapt to diverse business climates.
- Participate on 2-3 projects concurrently.
Education & Experience Required:
- Bachelor's degree in computer science or a related field
- 4+ years of experience in SFDC Architecture and experience with Apex,
Lightning Web Components, Salesforce API integrations, and middleware tools
like MuleSoft
Technical Skills
(Required)
- Strong knowledge of the SFDC Data Model across various clouds/products,
proficient in multi-cloud architecture, and significant data modeling
experience.
- Experience in architecting solutions on Service Cloud, Manufacturing Cloud
- Proven track record of successful large enterprise Salesforce project
deliveries.
- Adherence to Salesforce best practices.
- Good effective communications skills being able to explain conclusions to our
business partners.
- Strong analytical and problem-solving skills.
- Knowledge of agile methodologies and the agile development lifecycle; ability
to utilize formal agile methodologies, disciplines, practices and techniques
for the delivery of new and enhanced applications
(Desired)
- Salesforce CTA (Certified Technical Architect), Solution Architect, and
Application Architect credentials are highly valuable.
Soft Skills
(Required)
- Have excellent collaboration skills.
Disqualifiers/Red Flags:
- Resumes cannot go beyond 2 pages or they will be DQ.
- If the candidate wants to “work alone” this is not the right role for them.
They need to be a team player.
Travel Requirement: 0-25%
Export Control Requirements: No
