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IT System/Support Engineer

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Job Description

Title: IT System/Support Engineer

Type: 6 months contract to hire

Location: New York, 10007 (Onsite)

Must Have:

1. Support Windows/Mac and AV.

2. Windows Systems Administration like AD, 365, passwords etc

3. Systems Engineering, working with developers with scripting with power shell, engineering for new digital technologies like digital sign on etc

“US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time”.


Duties and Responsibilities:

•           Provide day-to-day support for users on a wide range of hardware and software issues

•           Configure, Support, and Troubleshoot Software (Windows, MAC OS, Microsoft Office, Adobe).

•           Set up and maintain hardware (Desktops, laptops, iPads, mobile devices, printers, AV systems and all other peripherals) with a periodic refresh

•           Create/Manage user accounts in Active Directory and Microsoft 365 Admin Center

•           Help manage end user accounts, permissions, and access rights for all applications within the environment following Guidelines provided

•           Create Knowledge Base articles for both users and I.T. Personnel to assist with knowledge transfer

Technical Skills and Requirements:

•           Bachelor’s degree in computer science or related focus, or equivalent experience

•           Troubleshooting Microsoft Windows 10, Apple OS, iOS, and Android

•           Active Directory/Azure AD – creating/modifying users and groups

•           Microsoft Office 365 Admin Portal

•           Ability to Create/Modify Group Policies

•           Microsoft Endpoint Manager

•           Ability to develop scripts to automate manual tasks

•           Ability to package software to be deployed to machines silently

•           Creating/Managing a Windows “Golden Image”

•           Audio Visual / Conferencing technologies

•           Microsoft Windows Server

•           Ability to work in a fast-paced environment

•           Display strong project management skills completing assignments in a timely fashion

•           Highly self-motivated, able to work with a team but also self-sufficient

•           Ability to quickly analyze situations, identify problems, and provide solutions

•           Keen attention to detail

•           Strong interpersonal and oral communication skills

•           Keep abreast of current and new technologies

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