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Logistics Analyst, eCommerce Operations

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Job Description

Logistics Specialist 3 (Logistics Analyst, eCommerce Operations)

Coppell, TX (Onsite)

6 Months Contract


Job Description:

Position Summary:

  • The position ensures the best in class execution for Samsung Logistics operations (Fulfillment, Quality, Returns Management and Business Coordination).
  • Responsible for the execution of daily Logistics operations
  • This role will ensure that shipments are delivered to customers without delays
  • Common Essentials/Duties and Responsibilities:
  • Must have track record and ability to maintain positive team dynamics
  • Assist 3PL in the daily execution and management of Logistics operations activity
  • Track and trace shipments daily and proactively to avoid any delays
  • Support business departments on urgent shipments and new-launch models
  • Ensure quick and precise system execution for the delivery of Samsung products
  • Coordinate and execute special projects and additional services as requested
  • Support inter-department projects/activities as determined necessary
  • Work proactively with 3PL’s to ensure continuous support for optimal production and solutions
  • Assist Warehouses and Customers on critical shipments and non-standard requests
  • Follow processes in full compliance with all federal, state and local regulatory guidelines
  • Complete all other duties as assigned


  • 4 Year Bachelors Degree in Engineering or Supply Chain OR High School Diploma with Minimum 2+ years of eCommerce experience.
  • Experience in a high-volume, automated operations preferred
  • High-Tech supply chain and/or Logistics experience
  • Reliable analytical skills
  • Proficient ability in working within Excel
  • Experience working simultaneously with various cultures preferred
  • Ability to pull data from SAP & analyze
  • Ability to communicate status updates in writing, through email, or orally
  • Ability to clearly define objectives, identify tasks and work assignments based upon training


Top 3 must have skill sets:

  1. Strong Excel and problem-solving skills
  2. Ability to multitask with high attention to detail in a fast pace Operations environment
  3. Flexible with change, focused on instructions – ability to run and track KPI’s and sum data to put in to reports for management

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