Harvey
Nash USA has been engaged to find an experienced Technical Program Manager to
bring structure, visibility, and execution discipline to a fast-moving
manufacturing engineering organization. This role requires 3+ years of
experience in technical program management, hardware, manufacturing, or
engineering environments, with strong expertise in Jira administration, project
tracking, dashboards, technical documentation, and data-driven reporting.
Candidates should have experience working directly with engineering,
manufacturing, supply chain, and quality teams. Strong technical writing,
hands-on manufacturing floor presence, and the ability to identify and resolve
blockers are essential.
Job:
Technical Program Manager- (Manufacturing Operations)
Duration:
6+ Months
Location:
Wilmington, MA
About
the Role:
We
are seeking a Technical Program Manager to drive program execution and
operational structure within a manufacturing engineering organization. The
ideal candidate will bring hands-on experience with Jira, Excel, dashboards,
technical documentation, and manufacturing program coordination, with the
ability to turn fragmented tracking processes into scalable systems that
improve visibility and execution.
Key
Responsibilities:
- Migrate existing Excel-based tracking systems into
Jira, including project structures, workflows, issue types, custom fields,
and dashboards.
- Connect Jira, Quickbase/databases, Excel, and reporting
tools to create a single source of truth for program tracking.
- Build dashboards providing visibility into program
status, build readiness, material risk, actions, and milestones.
- Draft and maintain SOPs, process documentation,
decision logs, lessons learned, and program status reports.
- Work directly on the manufacturing floor with
engineers, operators, and technicians to identify and resolve blockers.
- Facilitate program reviews, capture decisions and
action items, and drive commitments through closure.
- Track cross-functional actions across engineering,
supply chain, manufacturing, and quality.
- Identify opportunities to automate recurring reporting,
status collection, and data aggregation.
- Support hardware/NPI programs involving build
schedules, BOM tracking, material readiness, and engineering changes.
Top
3 Must-Have Skills:
- Jira Administration & Program Tracking – Strong hands-on experience configuring Jira projects,
workflows, custom fields, dashboards, and JQL; not just an end user.
- Manufacturing / Hardware Program Management – 3+ years supporting technical programs in hardware,
manufacturing, or engineering environments, including cross-functional
execution.
- Technical Documentation & Data Reporting – Strong technical writing and Excel/Google Sheets
skills, with experience creating SOPs, status reports, dashboards, and
structured tracking systems.
Education:
- Bachelor’s degree in Engineering, Technical
Communication, Business, or a related discipline.
Top
Candidate Profile:
The
ideal candidate is a hands-on Technical Program Manager with 3+ years of
experience in hardware or manufacturing environments who can bring structure to
fragmented processes. They should be strong in Jira administration, data
tracking, technical writing, dashboards, and cross-functional coordination,
while being comfortable working directly on the manufacturing floor. Experience
with NPI, BOM/material readiness, engineering changes, databases, and
visualization tools is highly preferred.
