Summary:
We
are looking for a Tier 3 Microsoft 365 Administrator who can provide advanced
support, administration, and engineering for M365 services like SharePoint,
Exchange, and Teams. The ideal candidate should have strong PowerShell skills,
deep expertise in Azure AD/Entra ID, and experience troubleshooting hybrid
environments. This person will act as the escalation point for complex issues,
drive automation and optimization, and ensure security, compliance, and
governance across the M365 ecosystem.
Here
are some of the specific details:
Job Title: Microsoft 365
Administrator
Location:
Denver, CO or Brentwood, TN (Hybrid)
Duration:
Long-term Indefinite Contract
Note:
Candidates must go onsite three days each month - Tuesday, Wednesday, and
Thursday of the second full week. This means they need to be local, as every
month they’ll be required to work onsite during those specific days
Job Summary:
We are seeking
a highly skilled Tier 3 Microsoft 365 Administrator to provide advanced
technical support, administration, and engineering for our Microsoft 365
environment. This role serves as the escalation point for complex issues, leads
platform optimization efforts, and partners closely with security, identity,
and infrastructure teams to ensure a secure, scalable, and reliable M365
ecosystem.
Key
Responsibilities:
Microsoft 365
Administration & Engineering
·
Administer and
optimize Microsoft 365 services, with deep hands-on ownership of:
o SharePoint Admin Center (Online sites,
permissions, governance, storage, sharing)
o Exchange Admin Center (Online
mailboxes, transport rules, retention, hybrid configurations)
o Teams Admin Center (Policies, voice,
meetings, apps, and integrations)
·
Design,
implement, and maintain M365 configurations aligned with organizational
standards and best practices
·
Manage
tenant-wide settings, service health, licensing, and capacity planning
Tier 3 Support
& Escalation:
·
Act as the
highest-level escalation point for complex M365 incidents and service
degradation
·
Perform root
cause analysis (RCA) and implement long-term corrective actions
·
Engage
Microsoft Premier/Unified Support as needed and manage cases to resolution
Security,
Compliance & Governance:
·
Partner with
security teams to implement and maintain:
o Conditional Access policies
o Data Loss Prevention (DLP)
o Retention and eDiscovery policies
·
Ensure
compliance with organizational and regulatory requirements
·
Support audits
and security reviews related to M365 services
Automation
& Optimization:
·
Develop and
maintain automation using PowerShell, Microsoft Graph, and M365 APIs
·
Improve
operational efficiency through scripting, standardization, and self-service
tooling
·
Evaluate and
deploy new M365 features and capabilities
Collaboration
& Leadership:
·
Mentor Tier 1
and Tier 2 support staff
·
Create and
maintain technical documentation, runbooks, and standards
·
Provide
architectural input for M365-related projects and migrations
Required
Qualifications:
·
5+
years of experience administering Microsoft 365 in an enterprise environment
·
Expert-level
experience with:
o
SharePoint
Online and SharePoint Admin Center
o
Exchange
Online and Exchange Admin Center
o
Microsoft
Teams and Teams Admin Center
·
Strong
PowerShell scripting skills for M365 administration
·
Solid
understanding of Azure AD / Entra ID (identity, authentication, and access
management)
·
Experience
troubleshooting hybrid environments (on-prem AD, Exchange hybrid)
·
Strong
analytical, documentation, and communication skills
Preferred
Qualifications:
·
Microsoft
certifications (e.g., MS-102, Exchange, Teams, or Security certifications)
·
Experience with
Microsoft Purview, Defender for Office 365, and Intune
·
Familiarity
with large-scale migrations to M365
·
Experience in
regulated or highly secure environments
Working
Conditions:
·
May require
participation in on-call rotation for critical incidents
·
Hybrid or
remote work options depending on business needs
Let
me know if you are interested in this job and/or if
you can assist us by referring someone who is interested in this job, since we
offer the lucrative referral bonuses.
Benefits will also
be available, and details are available at the following link: Harvey Nash Benefits
I am looking forward to speaking with you today.
About us:
Harvey Nash is
a national, full-service talent management firm specializing in technology
positions. Our company was founded with a mission to serve as the talent
partner of choice for the information technology industry.
Our company
vision has led us to incredible growth and success in a relatively short period
of time and continues to guide us today. We are committed to operating with the
highest possible standards of honesty, integrity, and a passionate commitment
to our clients, consultants, and employees.
We are part of
Nash Squared Group, a global professional services organization with over forty
offices worldwide.
For
more information, please visit us at https://www.harveynashusa.com/
