Job Title: MS Dynamics - CRM Engineer/Consultant
Location: New Haven CT 06473
Perm (FTE) role
Summary of job:
Job Description
Overview
- The
CRM Engineer, will develop, implement, and maintain a wide variety of CRM
deployments across multiple environments.
- The
CRM Engineer will collaborate with architecture, UX and other development
teams, as well as the business community.
Core Responsibilities
- Provide
production support for MS Dynamics/CRM applications
- Update/Support
Microsoft Powerautomate Cloud Flows
- Update/Support
Microsoft Azure Function Apps
- Update/Support Microsoft Azure Logic
Apps
- Support
Development of Proof of Concepts (PoCs) to test new functionalities
- Develop,
test, and implement D365 PowerAutomate and related Cloud Flows
- Develop,
test, and implement custom features and processes in Microsoft Dynamics
- Participate
in business case creation and estimation of work
- Recommend
and implement best practices
- Consult
with business to modernize business processes by leveraging Powerautomate,
Azure Functions and Logic Apps
- Assist
in communicating new features released to users
- Create
and maintain application solution documentation
- Assist
in writing user guides for newly developed apps
- Monitor
and troubleshoot performance or other issues when needed
- On-call
and/or after-hours work required
Skills Qualifications
- Must
be able to manage multiple projects simultaneously with the ability to
work well under pressure
- Must
be self-motivated, and able to work independently, as well as interact
well with others and communicate professionally with people at all levels.
- Must
demonstrate up-to-date expertise in D365 CRM (Power platform, power
automate, Apps), C#, .NET development, Portal Development, Power BI, Azure
and the ability to apply that expertise to development activities
- At
least 3 years of hands-on development experience with CRM solutions, D365
/ CRM and/or Power Platform experience preferred
- Experience
with Integration within the M365 ecosystem and Microsoft Dataverse /
Common Data Service
- Good
exposure to Common data services like Dataverse and integration to CRM
solutions like Dynamics 365.
- Experience
building PowerApps and Flow structure driven Apps
- Experience
working in an Agile delivery team
Education
- Bachelors
Degree in Computer Science, engineering or relevant field
- 3+
years hands on CRM experience
- 2+
Year of Building PowerApps and Flow structure driven Apps
- 5+
years IT experience
- Strong
problem-solving skills -- must be able to think critically and
independently
