Configure, support and maintain Cisco ISE infrastructure throughout the enterprise.
Configure, support and maintain network switches, routers, wireless access points, wireless controllers and VPN devices at the company’s enterprise data centers and customer sites.
Provide third-level troubleshooting and problem resolution on an as-needed basis.
Work in conjunction with Project Management teams, Network Design and Support teams to provide turn-key Networking solutions.
Design and build networks to achieve high availability requirements.
Collect and analyze data about the performance and capacity of the network and its components and make recommendations to management.
Create and maintain project and site documentation.
Ensure proper escalation and change control procedures are followed.
Minimize client productivity loss caused by technical outages.
Work with customers to upgrade and replace their network infrastructure to the approved IPG IT standards.
Document and provide Visio diagrams for all network equipment located in data centers and supported agencies.
Make smart business decisions and manage projects independently, sometimes under tight deadlines.
Perform miscellaneous job-related duties as assigned.
Evaluate new software and hardware required to meet a business need or to make a process more cost effective.
Occasional lifting of heavy equipment is required as well as travel and out of hours work
Monitor the Remedy Helpdesk system for daily trouble tickets. Provide quick problem resolution for open issues within the given SLAs. Ensure updates pertaining to the status of open incidents are provided on a regular basis until resolution.
Mandatory skills and experience required:
- Hands on experience deploying and supporting NAC and wireless in a medium to large size, multi-site network.
Minimum of 3+ years in a Cisco environment
Minimum 3+ years experience working with the following technologies:
OSPF and BGP. Ethernet switched LAN and 802.11 WLAN, SNMP, Spanning tree, , VTP, IPSec, VPN, MPLS, QOS, MGCP and H323.
- An expert understanding of Cisco IOS, NX-OS, and extensive hands-on experience with Cisco routers, switches, wireless, load balancers, and VPN devices.
An expert understanding of TCP/IP networking and LAN/WAN architecture.
Demonstrate ability to design and implement complex Cisco data and VoIP networks.
Experience in the use of network management tools to detect and resolve network issues.
Must have the ability to lead small implementation teams in the deployment of networks and problem resolution of complex network problems.
Exceptional customer service skills
Other skills and experience desired:
Experience with Cisco ISE
Experience with RADIUS and TACACS
Experience implementing and managing Riverbed appliances
Experience managing and maintaining SolarWinds
Experience with Unix, Linux and Microsoft OS.
BigIP F5 LTM (Must have at least a basic understanding of the technology)