Network Operations Analyst I - Level 9 (# 6366)
Job Attributes
Job Description
Position: |
Network Operations
Analyst I |
Location: |
O’Fallon MO |
Status: |
Contract |
Estimated Duration: |
12 Months with
possibility of extension |
Starts |
READY TO HIRE |
Shift:
6am-6pm, Thursday-Saturday & every other Wednesday
Provide technical support for Client’s operations
environment. Analyze information to determine Client performance and areas of
improvement. Test and verify the Client infrastructure to ensure it meets
specifications and requirements.
Major Accountabilities:
• Monitor and take corrective action for problems while
minimizing customer impact.
• Create and/or update internal tickets to document
monitoring and recovery steps.
• Perform routine maintenance procedures as required by
policy or procedure.
• Maintain metrics as defined by management.
• Bachelor’s degree or equivalent experience
Knowledge / Experience:
• Candidate will require basic knowledge of
routing/switching, tunneling, security operations/engineering,MPLS.
• à This is the objective since they might not know our
environment à OCC Entry Level -- -- Demonstrates ability to function in 2 of
the 5 expertise areas in the OCC. (Unix, Mainframe, Production Control, Debit,
Network) and is proficient in 1 of the 5 OCC expertise areas. Is a subject
matter expert in 1 of the 5 expertise areas of the OCC.
• •Firewall experience
• 1 year or relevant experience required
Skills/ Abilities:
• Effective problem/troubleshooting skills’ written and
verbal communication skills; organization and interpersonal skills.
Work Conditions:
• Some on-call responsibility and occasional off hours work
required.
• 12 Hour Shift work.
• Work one weekend day per work week."