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On Site Tech Support

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Job Description

Notes:

Onsite Job

If they have some project coordination experience that would be great - this could be working with external vendors to help deliver on projects and coordinating tasks as needed.

Need independent workers who can work onsite at the farm, report to a manager remotely and build relationships with all tech teams.

6 to 12 month contract and will extend and probably go fulltime in the future. 

Networking knowledge is a must - Need to know what a switch is etc.

End User support is  must.

Good communication skills.

Need someone wo can move around a large farm

Requirements:

  • Ability to work all days (24 hours a day, 7 days a week operation, including holidays)
  • 1+ years experience supporting and troubleshooting technical IT issues
  • Strong working knowledge of diagnostic software and equipment.
  • Hardware and software troubleshooting skills
  • Diagnostic skills in hardware, network, printing, Androids, iOS, and operating systems
  • Excellent communication, writing, and customer service skills
  • Knowledge of Gmail and Google Apps and Slack
  • Knowledge of multiple operating system platforms
  • Networking cabling basics Cat5 / 5e / 6
  • Basics network troubleshooting
  • Experience using a ticket system
  • Experience with Video Conferencing platforms (Zoom)

Must have knowledge of Gmail and Google Apps


Jacob Shelton‚Äč

Sr. IT Recruiter

347 380 7364



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