Notes:
Onsite Job
If they have some project
coordination experience that would be great - this could be working with
external vendors to help deliver on projects and coordinating tasks as needed.
Need independent workers who
can work onsite at the farm, report to a manager remotely and build
relationships with all tech teams.
6 to 12 month contract and
will extend and probably go fulltime in the future.
Networking knowledge is a
must - Need to know what a switch is etc.
End User support is
must.
Good communication skills.
Need someone wo can move
around a large farm
Requirements:
- Ability
to work all days (24 hours a day, 7 days a week operation, including
holidays)
- 1+
years experience supporting and troubleshooting technical IT issues
- Strong
working knowledge of diagnostic software and equipment.
- Hardware
and software troubleshooting skills
- Diagnostic
skills in hardware, network, printing, Androids, iOS, and operating
systems
- Excellent
communication, writing, and customer service skills
- Knowledge
of Gmail and Google Apps and Slack
- Knowledge
of multiple operating system platforms
- Networking
cabling basics Cat5 / 5e / 6
- Basics
network troubleshooting
- Experience
using a ticket system
- Experience
with Video Conferencing platforms (Zoom)
Must
have knowledge of Gmail and Google Apps
