Operations Manager 5 (Business Operations Coordinator – US Digital Health) (# 7972)

Summary:

·         We’re in search of Operations Manager 5 (Business Operations Coordinator – US Digital Health) to manage vendor onboarding, contracts, SOW, invoices. Must have Salesforce Admin experience (5+ yrs) to build from scratch, dashboards, reports. Experience with Invoice & contract management (SOW, PO, approvals).

Here are some of the specific details:

Job Title: Operations Manager 5 (Business Operations Coordinator – US Digital Health)

Location: Mountain View CA 94043

Duration: 6+ Month contract with possibility of extension

Status: (Onsite)

Position Summary

·         The Business Operations Coordinator will report to the Head of Ecosystem Development and serve as the operational backbone of the partnership team.

·         This role is responsible for CRM ownership, business development support, governance workflows, financial administration, and cross-functional execution that enables ecosystem growth.

·         The ideal candidate is systems-oriented, detail-driven, and highly organized, with strong Salesforce expertise and the ability to manage multiple operational workstreams in a fast-paced environment.

Key Responsibilities

·         CRM Ownership & Business Development Operations

·         Own and administer Salesforce CRM, ensuring data integrity, lead flow optimization, and structured pipeline management.

·         Design and maintain dashboards, reporting frameworks, and performance metrics.

·         Monitor inbound contact submissions and execute initial outreach

·         Maintain CRM hygiene and support ongoing business development tracking and follow-up processes.

Governance, Contracts & Vendor Management

·         Manage end-to-end submission, tracking, and approval workflows for partnership contracts and legal documentation.

·         Oversee vendor onboarding, including system setup, PO creation, documentation, and billing issue resolution.

·         Ensure compliance with internal governance policies and maintain organized records for audit purposes.

Financial & Asset Administration

·         Direct accounts payable activities related to ecosystem initiatives and ensure timely vendor payments.

·         Track partnership-related budgets and support financial reporting.

·         Manage inventory, distribution, and recovery of test devices and partner hardware assets.

Marketing & Communications Support

·         Serve as the coordination point for partnership-related PR requests and media interactions, partnering with Digital Health PR to ensure accurate and timely execution.

·         Support the Head of Ecosystem Development by tracking Client Health in-app marketing program requests. (timelines, approvals, and implementation status).

Cross-Functional & External Engagement

·         This role is responsible for building, managing, and owning both internal stakeholder relationships and external partner and customer relationships.

Qualifications & Ideal Candidate Profile

·         10+ years of experience in business operations, CRM administration, or ecosystem support roles.

·         5+ years of hands-on Salesforce administration experience required (certification preferred).

·         Experience in healthcare technology, digital health, or a related ecosystem environment preferred.

·         Proven experience managing vendor relationships, financial workflows, and cross-functional coordination.

·         Bachelor’s degree preferred (Business, Technical, or related field).

·         Advanced proficiency in Salesforce, Excel, and PowerPoint.

·         Highly organized, detail-oriented, and execution-focused.

·         Strong communication skills with the ability to coordinate across legal, finance, marketing, product, and engineering stakeholders.

·         Self-motivated and comfortable managing multiple concurrent workstreams.

Physical/Mental Demands and Working Conditions

·         Ability to work onsite in Mountain View, California.

·         This position will be performed in an office setting. The position will require the incumbent to sit and/or stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, and reach with hands and arms.

·         Under very little direct supervision with a high level of responsibility to apply general policies and guidelines where decisions are seldom monitored and consequences of decisions adversely affect operating results and management decisions.

·         Complete access to confidential company data where disclosure may jeopardize the company’s competitive position.

A reasonable, good faith estimate of the minimum and maximum for this position is $50 to $52/hour

Benefits will also be available and details are available at the following link: https://britehr.app/HarveyNashContractorsNH2025 

I am looking forward to speaking with you today.

About us:

Harvey Nash is a national, full-service talent management firm specializing in technology positions. Our company was founded with a mission to serve as the talent partner of choice for the information technology industry.

Our company vision has led us to incredible growth and success in a relatively short period of time and continues to guide us today. We are committed to operating with the highest possible standards of honesty, integrity, and a passionate commitment to our clients, consultants, and employees.

We are part of Nash Squared Group, a global professional services organization with over forty offices worldwide.

For more information, please visit us at https://www.harveynashusa.com/

Thanks & Regards,

Sateesh Podishetty

Sr. Recruiter

sateesh.podishetty@harveynash.com