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Pre-Sales Technical Associate (# 6423)

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Job Description

Summary:

We are seeking a recent college graduate to join our team as a Product Specialist 1 (Pre-Sales Technical Associate). This is an exciting opportunity for a new graduate to gain valuable experience, receive mentorship, and prove themselves in a dynamic role, Provide technical advice and support to customers regarding the product also Assist in pre-sales activities, including technical presentations and demonstrations.

Here are some of the specific details:

Job Title: Product Specialist 1 (Pre-Sales Technical Associate)
Location: Dallas, TX or Chicago, IL (Showroom assistance required)
Duration: 6 months, with potential for extension or permanent placement based on performance
Status: Remote with Onsite Showroom assistance


Key Responsibilities:

  • Respond to phone calls and emails from the sales team for technical support on LED, LCD, monitors, and wall displays (hardware and software).
  • Provide showroom support and conduct product demos.
  • Receive initial training from a mentor on products.
  • Handle a combination of tech support and product knowledge.
  • Pre-sales technical support, assisting sales requests.
  • Domestic travel for trade shows, often with short notice.
  • Support IT and IP networks and digital signage.

Qualifications:

  • Recent graduates welcome.
  • No experience required; some experience is alway preferred.
  • Preferred degree in Computer Engineering, Information Systems, or Computer Science but not a must have.
  • Experience in IT networks and digital signage is a plus.
  • Strong communication and problem-solving skills.
  • Ability to travel and work overtime during trade shows.
  • Tools for remote work (laptop and cellphone) provided.

Interview Process:

  • Vertical panel interview, 2-3 rounds.

Note:

  • The role involves both remote work and occasional local travel for showroom support. Flexibility and willingness to travel are essential.

 

Let me know if you are interested in this job and/or if you can assist us by referring someone who is interested in this job, since we offer the lucrative referral bonuses.

 

A reasonable, good faith estimate of the minimum and maximum for this position is $20 to $22/hr

Benefits will also be available and details are available at the following link: Harvey Nash Benefits

 

I am looking forward to speaking with you today.

 

About us:

Harvey Nash is a national, full-service talent management firm specializing in technology positions. Our company was founded with a mission to serve as the talent partner of choice for the information technology industry.

 

Our company vision has led us to incredible growth and success in a relatively short period of time and continues to guide us today. We are committed to operating with the highest possible standards of honesty, integrity, and a passionate commitment to our clients, consultants, and employees.

 

We are part of Nash Squared Group, a global professional services organization with over forty offices worldwide.

 

For more information, please visit us at https://www.harveynashusa.com/


Thanks and regards

Afzal Hussain                                             
Sr. IT Recruiter
551 270 5209

Afzal.hussain@harveynash.com

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