- We're looking for an Email Production Specialist to join our Email Production team. In this role, you'll lead the end-to-end assembly and delivery of email campaigns that reach customers worldwide across our services: Music, TV+, Arcade, the App Store, and more.
- You'll work at the intersection of strategy, design, and technology—managing ~15 campaigns per week while collaborating with editorial, design, localization, engineering, and local marketing teams. Your attention to detail and ability to move fast will ensure high-quality deliverables ship on time, every time.
- Email Assembly & QA: Build and thoroughly test email campaigns across multiple content types, testing across email clients and platforms to ensure flawless rendering
- Cross-Functional Collaboration: Partner with copywriters, designers, international marketing teams, and engineering to gather assets, solve blockers, and meet tight deadlines
- Technical Execution: Build emails using HTML/CSS in an enterprise platform similar to (MailChimp, Marketo,
- Salesforce, Adobe Campaign Manager etc.); troubleshoot rendering issues and resolve code-related problems
- Quality Assurance: Conduct self-review and peer review before campaigns launch to catch errors and maintain high standards
- Workflow Management: Manage competing priorities and communicate proactively with teams to keep projects on track
- 3+ years of hands-on email campaign production experience
- Proven ability to manage 10-15 concurrent campaigns weekly in a fast-paced environment
- Experience building emails using enterprise email service providers (Marketo, Salesforce, Adobe Campaign Manager, MailChimp, or equivalent)
- Working proficiency with HTML and CSS as applied to email—including troubleshooting rendering issues, applying formatting, and validating code
- Strong cross-functional communication skills; demonstrated ability to follow up effectively to gather information and keep projects moving
- Detail-oriented mindset with strong peer review and quality assurance experience
- Comfortable working on Mac in a professional environment
- Ability to thrive in high-pressure, fast-moving environments
- You'll join a specialized team of 8+ Email Producers handling ~100 global campaigns per week. We value collaboration, attention to detail, and the ability to stay focused under pressure.