Position Details:
Title: Product Owner 5
Location:
Chicago, IL 60661 /
Peoria, IL 61629 - In office 1 day a week as of now but will change later on.
Duration: 12 Months Contract (Possible
extension)
Job
Description:
This is a Global
Digital Product Owner role focused on the managing development and support of
the Client Foresight CVA and Planned Maintenance products.
Provides day-to-day support to design and development teams, Client Foresight
users and field service staff in relation to product implementation,
customization, questions, and problems.
Client Foresight is digital product tool suite of operational technologies
focused enabling lead generation services and fleet/equipment management services
.
Position’s Contributions to Work Group:
- This is a Global Digital Product Owner role focused on the managing
development and support of the Client Foresight CVA and Planned Maintenance
products.
- Provides day-to-day support to design and development teams, Client Foresight
users and field service staff in relation to product implementation,
customization, questions, and problems.
- Client Foresight is digital product tool suite of operational technologies
focused enabling lead generation services and fleet/equipment management
services .
Typical task breakdown:
- Close collaboration and active engagement with digital product managers,
Client Foresight users and development teams and Client Digital Support.
- Identify opportunities to improve user workflow, user experience and user
driven innovations
- Translation of business requirements into technical requirements, acceptance
criteria, UI changes
- Support prioritization of product backlog features
- Support activities to enable user adoption and growth
- Driving the development timeline of product strategic roadmap, continuous
improvement and integration features
- Proactive support to drive timely product quality improvements
- Identification and documentation of bug features
- Tier 2 level hand up support
Interaction with team:
- Currently 3 folks on team ( 2 product Mgrs and 1 Product owner);
interacting with development teams and product mgrs. Within Client Digital.
Interacting with dealers and potential internal business partners. Within
the development team there are application developer, UI/UX designers and
platform developers.
Work environment:
- In office 1 day a week as of now
Education & Experience Required:
- Bachelors Degree / Masters Degree ( IT related degree) with 10+
years’ experience in this capacity.
Travel Requirement: 0-10% global travel ( please make
sure they have a valid passport, if they need to renew their passport, that
will be a expense they will cover, not Client)
Export Control Requirements: NO
Technical Skills
(Required)
- Decision
Making and Critical Thinking: Extensive knowledge of the decision-making
process and associated tools and techniques; ability to accurately analyze
situations and reach productive decisions based on informed judgment.
- Software Change Request Management: Extensive knowledge of software change
request management; ability to manage software product change requests from
customers, prospective customers, vendors, and internal staff.
- Software Problem Management: Working knowledge of strategies, practices and
tools for resolving software problems; ability to manage software problems in
installed software products.
- Software Product Business Knowledge: Extensive knowledge of and experience
with the business aspects and operation of a software product; ability to
manage install base, current uses, future plans, and product vision.
- User Acceptance Testing (UAT): Extensive knowledge of UAT activities, tasks,
tools and techniques; ability to design, implement and evaluate acceptance
tests for end-users.
(Desired)
- Industrial domain expertise:
- Services contract management
- Equipment management
- Maintenance planning
Soft Skills
(Required)
- Team player
- Effective Communications: Extensive understanding of effective communication
concepts, tools and techniques; ability to effectively transmit, receive, and
accurately interpret ideas, information, and needs through the application of
appropriate communication behaviors.
