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Job Title: Product Strategy & Operations Lead (B2B
SaaS, Fintech, or enterprise software)
Location: Vancouver, British Columbia/ USA (100% Remote
working)
Perm/FTE Role
Job
Description
- The
Opportunity We’re looking for a Product Strategy & Operations Lead to
partner with our CPTO and Product & Engineering leadership team to
drive alignment, focus, and execution across the R&D organization.
- This
is a strategic and operational leadership role - part architect of how we
plan and execute, part operator ensuring that our most important
initiatives translate from vision to impact.
- Youʼll
help the CPTO and leadership team connect strategy to execution,
strengthen cross-functional coordination, and scale how the organization
runs.
- If youʼre
a structured thinker with experience in strategy consulting, business
operations, or technical program leadership, this role gives you the
opportunity to influence the trajectory of a growing fintech SaaS company
and shape the operating rhythm of its product and engineering engine.
What You’ll Do
Strategic Planning & Alignment
- Partner
with the CPTO and Product & Engineering leadership to drive quarterly
strategic planning.
- Translate
business priorities into clear, actionable initiatives with defined
outcomes, owners, and success metrics.
- Ensure
alignment between product strategy, roadmap investments, and company
strategy.
- Support
board and executive presentations through crisp storytelling and progress
summaries.
- Act as
a trusted advisor to the CPTO, representing them in select meetings,
following up on strategic actions, and helping scale their impact across
the organization.
Execution & Operating Cadence
- Own
the operational rhythm of the R&D organization - planning cycles,
leadership reviews, KPIs, retrospectives, and communication cadences.
- Establish
and continuously improve frameworks for execution excellence, including
dependency management, prioritization, and risk visibility.
- Drive
accountability and transparency across initiatives through consistent
tracking, reporting, and follow-through.
Cross-Functional Coordination
- Act as
a bridge between R&D and GTM teams to ensure initiatives move
cohesively from concept to customer value.
- Coordinate
strategic initiatives spanning multiple domains (e.g., AI, data platform,
developer velocity, product quality).
- Partner
with Product Marketing, Customer Success, and Sales leadership to ensure
effective go-to-market readiness for major launches.
Continuous Improvement
- Identify
and lead process improvement opportunities to make the organization more
focused, efficient, and data-driven.
- Create
and maintain systems and artifacts that enhance decision-making (roadmaps,
initiative trackers, KPI dashboards).
- Champion
a culture of clarity, accountability, and velocity across R&D.
Lead with CARES:
- Commitment: Demonstrates
accountability and follow-through, delivering reliably and owning outcomes
in a way that others can depend on.
- Ambition: Takes
initiative with curiosity and a growth mindset, pursuing bold ideas that
elevate impact and performance.
- Resilience: Shows
adaptability, composure, and perseverance through challenges, staying
focused and effective in a fast-changing environment.
- Excellence:
Brings rigor, collaboration, and a strong quality focus to deliver
high-performing solutions and raise the bar for outcomes.
- Simplicity:
Applies focus, clarity, and streamlining to cut through complexity and
enable efficient, impactful execution.
What You Bring:
Required
- 5–10
years of experience in strategy consulting, technical program management,
product operations, or equivalent experience.
- Proven
track record leading complex, cross-functional programs in B2B SaaS
companies.
- Strong
understanding of product development lifecycle, Agile methodologies,
technical organizations, and B2B SaaS GTM motions.
- Exceptional
organizational, analytical, and communication skills; ability to
synthesize complexity for executive audiences.
- Comfort
with metrics, dashboards, and frameworks for measuring organizational
effectiveness.
- Ability
to lead through influence and build alignment and clarity across multiple
stakeholders.
- Experience
building and maintaining operational cadences (planning, retrospectives,
reporting, OKRs).
- Maintains
a professional and current LinkedIn profile, ensuring it is updated upon
joining to reflect their new role and maintain a consistent company
presence.
Preferred
- Background
in B2B SaaS, Fintech, or enterprise software.
- Familiarity
with AI/ML development processes or data platform initiatives.
- Experience
supporting or partnering with executive leadership (CPO, CTO, or VP).
- PMP, CSM, or similar certification (optional).
A reasonable, good faith estimate of the minimum and maximum base salary for this position is $160K–$180K CAD . This position will also include a discretionary bonus that generally will be depending on a variety of factors along with Employee Benefits
* The pay range listed above reflects the expected starting salary /Pay rate for this role. This range may be adjusted based on market conditions, location, and other relevant factors. The Company will determine the final starting salary/Pay rate in consultation with the selected candidate(s), in full compliance with applicable laws
