Project/Program Manager (Non-IT) 4 - 91722-1
Chillicothe, IL
24 months
Job Description
Position’s Contributions to Work Group:
CPI Project Leadership
Lead CPI projects from intake through closure, ensuring clear problem definition, root cause analysis, corrective actions, and sustained controls.
Apply Lean Six Sigma (DMAIC) tools to reduce defects, cycle time, and process waste.
Drive timely execution of CPI actions with sponsors, system engineers, and cross functional stakeholders.
Governance & CPI List Management
Own assigned CPI issues and support CPI list management activities, including activating, updating, and closing CPI records.
Ensure CPI data quality (status, target dates, sponsor alignment, dealer status) and adherence to governance standards.
Participate in CPI governance, quality council, and CPI process quality meetings as required.
Quality & BIQ Enablement
Champion Built In Quality (BIQ) practices across product and technology teams.
Support consistent application of issue risk definition, quality gates, and NPI quality
Why Client? “Whether it be ground-breaking products, best in class solutions or a lifelong career, you can build what matters to you at Client. With 150 locations in countries around the world, what you create at Client travels and helps people around the world. You can collaborate with the best minds in the industry, complete meaningful work and continuously grow and develop through our various opportunities. Here, you can do the work that matters.”
Why this Role?
- Working with Client’s autonomy and technologies to improve their quality
Typical task breakdown:
- Coordinating projects to resolve quality issues
- Review new CPI (Continuous Process Improvement) requests and clarify problem statements with stakeholders.
- Conduct root cause analyses using Lean Six Sigma/DMAIC tools (e.g., process mapping, 5 Whys, fishbone diagrams).
- Develop and document corrective actions and preventive controls.
- Coordinate with sponsors, system engineers, and cross functional partners to drive timely completion of CPI actions.
- Monitor progress, remove roadblocks, and follow up with owners to ensure deadlines are met.
- Prepare and deliver updates on CPI project status, risks, and required decisions.
- Update CPI records daily (status, target dates, dependencies, sponsors, dealer inputs).
- Validate data accuracy to ensure alignment with governance requirements.
- Activate new CPI issues and move items through their lifecycle (initiation ? execution ? closure).
- Support preparation of materials for governance and quality council meetings.
- Participate in CPI governance, quality council, and process quality meetings as needed, capturing actions and follow ups.
- Promote and reinforce BIQ practices across teams (e.g., defect prevention, verification steps, standard work).
- Support teams in applying quality risk definitions and following quality gates.
- Review NPI (New Product Introduction) quality deliverables to ensure standards and requirements are met.
- Identify recurring quality gaps and escalate themes requiring systemic solutions.
- Provide guidance and coaching on quality best practices and BIQ methodology.
Interaction with team:
- Collaborating with multiple departments to achieve goals
-
Team Structure
- 3 US based CPI black belts, 4 Global CPI blackbelts
Work environment:
- Office environment
Education & Experience Required:
- Years of experience: 8 years; can consider 5 if candidate has Masters
- Degree requirement: BS Engineering preferred
- Do you accept internships as job experience: No
- Are there past or additional job titles or roles that would provide comparable background to this role: CPI blackbelt, Six sigma
Top 3 Skills
-Project management – coordinate people
-Understanding the quality processes
-Excellent communication skills – will be running meeting
Additional Technical Skills
(Required)
- MS Tools
(Desired)
- Client CPI tool
- Power BI
Soft Skills
(Required)
- Communication skills
- Negotiation skills
- Action oriented
Travel Requirement: 0-25%; Tucson
Export Control Requirements: Yes
