Project/Program Manager (Non-IT) (CPI/Continues Process Improvement AND Black Belt) (# 7985)

Role: Project/Program Manager (Non-IT) 4 - 91722-1
Location: Chillicothe, IL
Duration: 24 months

Job Description :
Summary:
  • The main function of a non-IT project manager is to plan, direct, or coordinate activities in such fields as engineering, research and development, financial systems and product roll-out, etc or any other non-IT based project.

Job Responsibilities:
  • Coordinate projects, making detailed plans to accomplish goals and directing the integration of technical activities.
  • Present and explain proposals, reports and findings to clients.
  • Recruit employees, assign, direct, and evaluate their work, and oversee the development and maintenance of staff competence.
  • Analyze technology, resource needs and market demand, to plan and assess the feasibility of projects.
  • Confer with management, production and marketing staff to discuss project specifications and procedures.
  • Review and recommend or approve contracts and cost estimates.
  • Direct, review and approve product designs and changes.
  • Consult or negotiate with clients to prepare project specifications.

Skills:
  • Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.
  • Strong ability to work independently and manage one’s time.
  • Strong leadership and mentoring skills necessary to provide support and constructive performance feedback.
  • Strong knowledge of production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods.
  • Strong knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.
  • Strong knowledge of computer software, such as MS Word, MS PowerPoint, MS Project, Visio etc.

Position’s Contributions to Work Group: 
  • CPI Project Leadership
  • Lead CPI projects from intake through closure, ensuring clear problem definition, root cause analysis, corrective actions, and sustained controls.
  • Apply Lean Six Sigma (DMAIC) tools to reduce defects, cycle time, and process waste.
  • Drive timely execution of CPI actions with sponsors, system engineers, and cross functional stakeholders.

Governance & CPI List Management:
  • Own assigned CPI issues and support CPI list management activities, including activating, updating, and closing CPI records.
  • Ensure CPI data quality (status, target dates, sponsor alignment, dealer status) and adherence to governance standards.
  • Participate in CPI governance, quality council, and CPI process quality meetings as required.

Typical task breakdown:
  • Coordinating projects to resolve quality issues
  • Review new CPI (Continuous Process Improvement) requests and clarify problem statements with stakeholders.
  • Conduct root cause analyses using Lean Six Sigma/DMAIC tools (e.g., process mapping, 5 Whys, fishbone diagrams).
  • Develop and document corrective actions and preventive controls.
  • Coordinate with sponsors, system engineers, and cross functional partners to drive timely completion of CPI actions.
  • Monitor progress, remove roadblocks, and follow up with owners to ensure deadlines are met.
  • Prepare and deliver updates on CPI project status, risks, and required decisions.
  • Update CPI records daily (status, target dates, dependencies, sponsors, dealer inputs).
  • Validate data accuracy to ensure alignment with governance requirements.
  • Activate new CPI issues and move items through their lifecycle (initiation ? execution ? closure).
  • Support preparation of materials for governance and quality council meetings.
  • Participate in CPI governance, quality council, and process quality meetings as needed, capturing actions and follow ups.
  • Promote and reinforce BIQ practices across teams (e.g., defect prevention, verification steps, standard work).
  • Support teams in applying quality risk definitions and following quality gates.
  • Review NPI (New Product Introduction) quality deliverables to ensure standards and requirements are met.
  • Identify recurring quality gaps and escalate themes requiring systemic solutions.
  • Provide guidance and coaching on quality best practices and BIQ methodology.

Interaction with team: 
  • Collaborating with multiple departments to achieve goals

Team Structure:
  • 3 US based CPI black belts, 4 Global CPI blackbelts

Work environment: 
  • Office environment

Education & Experience Required: 
  • Years of experience: 8 years; can consider 5 if candidate has Masters
  • Degree requirement: BS Engineering preferred
  • Do you accept internships as job experience:  No
  • Are there past or additional job titles or roles that would provide comparable background to this role: CPI blackbelt, Six sigma

Top 3 Skills:
  • Project management – coordinate people
  • Understanding the quality processes
  • Excellent communication skills – will be running meeting

Additional Technical Skills: 
(Required):
  • MS Tools

(Desired):
  • Client CPI tool
  • Power BI

Soft Skills:
(Required):
  • Communication skills
  • Negotiation skills
  • Action oriented

Travel Requirement: 0-25%; Tucson
Export Control Requirements: Yes
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