Refurbishment Center Manager(Cellular) (# 6649)

Summary:

We’re in search of a Refurbishment Center Manager(Cellular)

 Here are some of the specific details:

Job Title: Refurbishment Center Manager(Cellular)

Location: Irving TX

Duration: 12 months with a possibility of extension  

Status: Onsite

Position Overview:

• This role is based on the manufacturing floor in a repair facility environment. The main focus is on in-line repair processes and functional quality inspections covering inbound, in-line, and outbound stages.
• The candidate will work as a Quality Supervisor managing day-to-day quality inspections, analyzing data, and making adjustments as needed to meet key performance indicators (KPIs). Managers will provide the necessary requirements, and the candidate will be expected to deliver weekly and monthly updates on progress.
• The position also involves target management with biweekly quality meetings focused on refurbishing mobile devices and identifying defects within the repair line.

Key Responsibilities:

1. Inspection and Repair Line Management:
• Supervise a team responsible for four different types of inspections.
• Support the repair line with root cause analysis to resolve defects.
• Collaborate with the team to identify issues, lead biweekly defect review meetings, and implement corrective actions.
• Work closely with repair vendors to ensure continuous improvement and quality standards are maintained.
2. Collaboration and Relationship Management:
• Coordinate with internal teams such as the Quality Parts team, the Samsung management team, and the repair floor staff.
• Maintain strong communication with external stakeholders, including customers and repair vendors, for inbound and outbound inspections.
• Occasionally travel to sites to identify and resolve failures in person (20% travel required, fully reimbursed).
• Engage in cross-functional problem-solving across various teams.
3. Problem Solving & Technical Expertise:
• Identify process failures during audits and implement solutions.
• Provide feedback and collaborate with repair vendors to correct issues.
• Experience with ISO standards and auditing is highly preferred.
• Perform Failure Modes and Effects Analysis (FMEA), especially when a new software model is released. Identify potential bugs and communicate findings to the engineering team - just need to supervise no need actual experience with FMEA

Required Qualifications:

• Education:
• Bachelor’s degree in Engineering or equivalent preferred.
• If no degree, candidates must have 5-7 years of directly related experience/ IF degree then 5 years of experience 
• A mobile engineering background is a strong plus.
• Masters Degree candidates are not required 
• Experience:
• Experience with mobile device repair lines is highly desirable.
• Familiarity with ISO standards or audit experience is required.
• Proficiency in Excel for data analysis and some PowerPoint experience.
• Certifications such as ASI or ASQC are preferred.

Other Details:

• The work schedule is either 8:00 AM - 5:00 PM or 7:00 AM - 4:30 PM, depending on the team's needs.
• Overtime may be required based on project demands.
• The interview process typically includes an initial phone screening followed by an in-person interview.

Let me know if you are interested in this job and/or if you can assist us by referring someone who is interested in this job, since we offer the lucrative referral bonuses.

 A reasonable, good faith estimate of the minimum and maximum for this position is $30.00 to $ 36.00

Benefits will also be available and details are available at the following link: 

2024 - 2025 Contractor Benefits Guide:

2024 Benefits Guide (Contract Employees)

2023-2024 Summary of Benefits:

https://flipbooks.nashsquared.com/2023-summary-of-benefits-contract-employees/full-view.html

2023-2024 Annual Notice:

https://flipbooks.nashsquared.com/2023-harvey-nash-annual-notices/full-view.html

 I am looking forward to speaking with you today.

About us:

Harvey Nash is a national, full-service talent management firm specializing in technology positions. Our company was founded with a mission to serve as the talent partner of choice for the information technology industry.

Our company vision has led us to incredible growth and success in a relatively short period of time and continues to guide us today. We are committed to operating with the highest possible standards of honesty, integrity, and a passionate commitment to our clients, consultants, and employees.

We are part of Nash Squared Group, a global professional services organization with over forty offices worldwide.

 For more information, please visit us at https://www.harveynashusa.com/

Mohammed

551-270-5210

Sr Recruiter 

mohammed.raheemuddin@harveynash.com