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Retail Store Application Specialist

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Job Description

Job: Retail Store Application Specialist

Location: Matawan, NJ

Duration: Full time/Permanent

SUMMARY:

NOTE: Candidate with any IT Application Support experience can apply not necessarily POS support.

SKILLS & EXPERIENCE:

  • 5 or more years of experience with Point-of-Sale Technology
  • 3 or more examples of full implementations of Point-of-Sale Solutions in a Retail environment
  • Retail Grocery POS experience or comparative Consumer Goods Retail experience
  • Demonstrated ability to gather business requirements and document for application development clearly and concisely
  • Expert understanding of the integration of Store Organization, Item, Pricing, and Customer/Shopper data into Point of Sale
  • Familiar with providing second level support to Store users as part of Service Management, understanding of ITIL standards a plus
  • Ability to work independently and self-direct the appropriate priorities in a fast-paced environment of multi-tasking.
  • Knowledge of all phases of SDLC and full lifecycle implementations
  • Demonstrated experience with creating detailed testing scenarios and scripting to be performed to ensure quality implementations.
  • Excellent written and verbal communication skills to effectively interact with store members and colleagues, multi-lingual a plus
  • Demonstrated ability to diagnose incident root cause and take corrective action to resolve in addition to preventative measures in the future.
  • Experience in setup and maintenance of customer loyalty solutions

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