Job Title: SAP Support Specialist - Pharmaceutical
Environment
Location: Paramus New Jersey 07652
Contract to hire or perm (All options are open)
US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time
Summary of job
- Drug
Supply Chain Security Act (DSCSA) experience is not fully required.
A basic understanding of it would be okay.
- SAP
is used for ERP and finance - knowledge on both is a plus. SAP on
the logistics side is more important).
Job Description
The SAP Support Specialist will provide technical support
for SAP systems, ensuring their smooth operation and user satisfaction. This
person will be responsible for troubleshooting technical issues, upgrading
systems, and assisting end-users to maintain efficient and continuous system
operations. The SAP Support Specialist is expected to have in-depth knowledge
of SAP system administration, excellent problem-solving skills, and a strong
understanding of business processes. This person plays a crucial role in
maintaining system performance and enhancing user experience within the SAP
ecosystem.
Requirements:
- This
position is required to be onsite in Paramus, NJ 5 days a week.
- Bachelor’s
degree in Information Technology, Computer Science, or relevant field or
equivalent work experience within this area
- SAP
Super User experience is a MUST
- 3+
years of experience using SAP systems in a pharmaceutical environment
- Drug
Supply Chain Security Act (DSCSA) experience required
- Must
have prior pharmaceutical experience
- Experience
working in a highly regulated environment
- Identify,
troubleshoot, and resolve SAP system-related issues in a timely manner
- Develop
SAP reports and SAP Operational standard operating procedures (SOPs)
- Collaborate
with the Global SAP team to address SAP system related issues
- Provide
training to end users and create user manuals and documentation
- Provide
support to Logistics Manager and Finance department with day-to-day SAP
sales operations
- Monitor
system performance and carry out regular maintenance to ensure optimal
operation
- Ensure
the integrity of SAP master data
- Perform other reasonable duties as assigned by the Director – Customer Service, Quality, and Logistics and or Senior Vice President, Finance and Operations
A reasonable, good faith estimate of the minimum and maximum base salary for this position is $75k - $115k per year with Bonus (10% annual bonus potential; it will be prorated for 2026).
Employee benefits will also be available, and details are available like Pension/401K/ Paid Vacation/ Life, Medical & Dental insurance etc.
* The pay range listed above reflects the expected starting salary /Pay rate for this role. This range may be adjusted based on market conditions, location, and other relevant factors. The Company will determine the final starting salary/Pay rate in consultation with the selected candidate(s), in full compliance with applicable laws
