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Sr. Project Manager

Sr. Project Manager
MI, Southfield

Job Description

About this Position:

The purpose of the Senior Project Manager is to manage projects using the PMO Methodology, with the ultimate goal of improving company performance and managing risk.

Outcomes & Activities:

  • Project management of strategic initiatives, to include planning, scheduling, scope management, risk management, issue management, execution, resource management, and communications
  • Implement agreed upon scope and direction to ensure 1) smooth hand-over to operations, and 2) framework in place to objectively assess project impact.
  • Determine, based on scope, best project approach to use and right people to involve
  • Direct and monitor project assignments; escalate to leader appropriately
  • Produce clear and concise project deliverables
  • Facilitate and control project meeting review meetings
  • Understand how and when to use steps/deliverables in methodology to accomplish goals effectively
  • Maintain Clarity and Confidence for status of project work (through clear, accurate and concise status updates & meetings)
  • Partner with leaders to develop strategies and plans for project managing key initiatives.
  • Participate and lead change management activity as needed
  • Mentor less senior project managers through training, ongoing coaching, and partnering in project management efforts


  • Bachelor’s Degree
  • PMP Certified (Project Management Professional)
  • 7+ years of relevant project management experience in a PMO Function
  • Passion for driving and implementing process improvement
  • Ability to build and manage relationships at various levels across the company; to gather consensus, to drive alignment, and to influence outcomes
  • Solutions-oriented approach to solving complex problems and challenges
  • Team player with strong interpersonal skills
  • Adaptable and flexible in complex situations with ability to navigate through conflict with positive outcomes
  • Experience with IT methodologies and processes (including Agile)
  • Working knowledge of ServiceNow, Microsoft Project, Visio, Office and SharePoint


  • Master’s Degree
  • Program management experience
  • People management experience
  • Experience in financial services sector (loan servicing or loan origination organizations)

 Knowledge and Skills:

  • Be able to multi-task and manage several different projects/priorities and deliver high quality outcomes under pressure
  • Demonstrate exceptional project management skills, ability to manage troubled projects back onto course;
  • Remove roadblocks and resolve issues
  • Be able to understand and apply the concepts of project management
  • Be able to develop and maintain productive working relationships with project sponsors and teams
  • Strong communications skills (oral and written) for executive level communications and working with cross-functional teams
  • Be able to lead project communication that provides visibility to status, risks, issues changes and decisions

Company Values:  To be successful in this role, Team Members need to demonstrate the characteristics of PRIDE (our Company core values) in their work:

  • Positive: Maintain a positive attitude by focusing on solutions and promoting a collaborative and enjoyable environment.
  • Respectful: Value teamwork, share successes, appreciates others and communicates in a way that promotes trust.
  • Insightful: Make timely well considered decisions, create innovative solutions and continuously learn.
  • Direct: Communicate clearly and objectively; don’t be afraid of difficult conversations. Raise concerns through the proper channels.
  • Earnest: Be honest, sincere and consistent. Work hard and pursue our goals together relentlessly.


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