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Sr. Solutions Architect, Digital Customer Delivery (# 5912)

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Job Description

"US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time”

Title: Sr. Solutions Architect, Digital Customer Delivery
Duration: 12+ months contract with possible ext
Location: New Haven CT 


The Digital Customer Delivery Solutions Architect is responsible for designing business solutions and capabilities in alignment with the enterprise architecture developed by the Chief Architect for the organization’s external facing presence, Marketing, Sales & Distribution, Customer Service, Online Membership, and Charity services.
The Solution Architect will be responsible for leading the solution design and implementation for complex systems, platforms and would interact with key business stakeholders, design teams, development and QA teams on a variety of projects in a highly collaborative, fast-paced environment. The ideal candidate will have strong business & technology acumen and can translate business vision and strategy into effective technology change by creating, communicating and improving the key requirements, principles and models that describe the enterprises future state and enable its evolution.

Skill Qualifications

Required: Expertise with a broad base of digital web and mobile products, technologies, platforms, patterns, frameworks, and methodologies
Experience with single sign-on systems, role-based access management systems, and PII data security best practices
Expertise with typical multi-tier architectures: web servers, caching, application servers, load balancers, and storage
Experience developing and refining best practices for implementation and maintenance of e-Commerce, CRM, web, social media, and web analytic assets
Experience with general security technologies, processes, and concepts
Experience with architectural framework (TOGAF, Zachman, FEA, or a hybrid of multiple frameworks).
Experience within SaaS, IaaS, PaaS, and other cloud environments
Experience with User Centered Design practices
Experience in Content Management systems (TeamSite knowledge a plus)
Experience user facing web application development and measurement
Experience with environments containing multiple, diverse technologies and processing environments
Command of sound software design principles and patterns is required
Excellent communication, presentation, influencing, and reasoning skills
Ability to clearly communicate complex concepts with both technical and non-technical stakeholders
Strong leadership, interpersonal skills and ability to work cross-functionally
Strong business judgment and decision-making skills. Ability to identify, prioritize, and articulate highest impact initiatives.
Experience working/leading projects executed using Waterfall and Agile Methodologies
Ability to learn and adjust quickly to a dynamic and changing environment
Competency in Microsoft applications including Word, PowerPoint, Visio, and Outlook
Knowledge of ITSM standards and processes
Effectively participates in teams and moves the team toward completion of goals
Ability to effectively resolve conflicts
Preferred: Business intelligence/analytics experience is a plus
Familiarity with Marketing and Advertising is desirable.

Education and Experience Qualifications

Required: Bachelor’s degree in computer science, information systems, computer engineering, system analysis, or a related field, or equivalent work experience
10 or more years of IT and business/industry work experience including architecture design and deployment, systems lifecycle management, and infrastructure planning and operations
Preferred: Certification in any one of the EA frameworks is a plus

A reasonable, good faith estimate of the minimum and maximum salary on this position is $80/hr to $85/hr on W2

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