Summary:
We’re in search of an
experienced Support Engineer 2 with the required skills: test equipment,
testing devices, technician hand tools, cables, GSM/CDMA/3G/4G(LTE) and 5G
Field withinelectronic devices/consumer electronics environment.
Here are some of the
specific details:
Job Title: Support Engineer
2
Location: Coppell, TX
Duration: 6 Months Contract
with possible extension
Status: Onsite
Job
Description:
Korean and English
Bilingual candidate required. (한국어와영어에능통해야합니다)
Summary:
- The main function of the support engineer is to
support engineering projects by adapting and applying engineering
techniques, conducting tests and inspections, and preparing reports and
calculations.
Job Responsibilities:
- Determine engineering requirements by conducting
inspections and analytical tests, analyzing and synthesizing data,
maintaining control charts, determining root causes, and preparing bid
specifications.
- Resolve engineering problems by collecting analyzing
information, researching, analyzing, adapting, and modifying engineering
techniques.
- Recommend solutions and prepare drawings, schematics,
and diagrams.
- Meet cost standards by preparing cost-benefit
analyses, and track and report expenses.
- Maintain and improve quality results by completing
quality assurance tests, following standards, studying, evaluating, and
re-designing processes, and implementing changes.
- Collect and enter data, generate reports and
presentations, and summarize data and trends.
Skills:
- Creativity, verbal and written communication skills,
analytical and problem solving ability.
- Team player and detail oriented.
- Basic ability to make sketches, engineering drawings
and common computations.
- Basic ability to perform details calculations to
compute and establish manufacturing, construction and installation
standards and specifications.
- Basic knowledge of the practical application of
engineering science and technology.
- Previous experience with computer applications and
design software related to engineering field.
Education/Experience:
- Associate's degree in engineering technology or
related field required.
- 2-4 years experience required.
KEY
RESPONSIBILITES/REQUIREMENTS:
- This individual can coordinate and manage Service
Engineering product requirements under minimal supervision. As an Analysis
Engineer, this individual will be responsible for overseeing the analysis
of device failures during the repair process. He or she will inspect the
process handling system, perform investigations into product/service
failures, and support post-market activities to ensure that the product
meets customer, regulatory, and business requirements. This individual
will provide technical assistance to the Engineering department.
Essential Duties and
Responsibilities: Other duties may be assigned
- Evaluate electrical, thermal, and mechanical
characteristics of integrated circuits and their components,
sub-components, to determine the root cause of a failure.
- Analyze failures and recommend corrective action to
prevent the recurrence of problems.
- Develop formal failure analysis report data and
findings.
- Ability to report the findings to other groups after
analysis completion.
- Responsible for the establishment of new processes and
making improvements to existing ones.
- Test product performance and find defects for
correction.
- Maintenance to ensure product performance and safety
- Develop and refine assembly procedures to ensure that
devices meet customer quality verification criteria
- Introduce, set up, and maintain equipment needed for
the UB repair process
- Optimize the assembly process for efficiency and
consistency, reducing errors and assembly time
- Oversee the assembly line, ensuring operators follow
standard operating procedures and assembly guidelines
- Perform a root cause analysis on any devices that do
not meet quality criteria to understand what went wrong and how to prevent
future occurrences.
Background/Experience
- Bachelor’s Degree in Electrical Engineering, from an
accredited college or university, or equivalent work experience in the
telecommunications industry.
- 2+ years working with electronics analysis and
embedded systems or
- 2+ years working with electronic devices/consumer
electronics
- Experience in analysis and ability to clearly document
diagnosis and repair procedures.
- Demonstrate performing independent work duties and
managing workload.
- Previous experience with GSM/CDMA/3G/4G(LTE) and 5G
Field.
Necessary
Skills/Attributes
- Work will generally be performed in an office, lab,
warehouse, or repair facility environment.
- May operate PC and product test equipment between 50%
- 100% in an alternating sedentary and highly mobile position. Lift, move,
or adjust general test equipment, boxes, supplies, materials or products
weighing up to 50 pounds using proper materials handling equipment and
procedures.
- High level of visual acuity, numeric/character
distinction and moderate color distinction for accurate test equipment
operation, for information analysis and error recognition. High
hand/finger dexterity with fine motor coordination skills to perform electronic
component repair work.
- Machines, tools, equipment, and work aids
representative and commonly associated with electronic component test,
assembly and repair work including test equipment, testing devices,
technician hand tools, cables, etc.
- May require working additional hours beyond normal
schedule. Travel varies depending on the situation. Consistently
demonstrates a commitment to policies and procedures, including but not
limited to, attendance, confidentiality, conflict of interest, and ethical
responsibilities.
Top 3 must-have
skills/requirements:
- Experience in analysis and the ability to clearly
document diagnosis and repair procedures.
- Previous experience with GSM/CDMA/3G/4G(LTE) and 5G
Field.
- Bilingual in English and Korean, the position needs to
contact HQ to follow the guide or communicate with technical knowledge.
Let me know if you are
interested in this job and/or if you can assist us by referring someone who is
interested in this job, since we offer lucrative referral bonuses.
A reasonable, good
faith estimate of the minimum and maximum for this position is $35/hr. to $39/hr.
Benefits will also be
available and details are available at the following link: Harvey Nash Benefits
I am looking forward to
speaking with you today.
About us:
Harvey Nash is a national,
full-service talent management firm specializing in technology positions. Our
company was founded with a mission to serve as the talent partner of choice for
the information technology industry.
Our company vision has led
us to incredible growth and success in a relatively short period of time and
continues to guide us today. We are committed to operating with the highest
possible standards of honesty, integrity, and a passionate commitment to our
clients, consultants, and employees.
We are part of Nash
Squared Group, a global professional services organization with over forty
offices worldwide.
For more information,
please visit us at https://www.harveynashusa.com/
Farid Hafiz
Sr. Recruiter – Harvey
Nash
(615) 903-9644
