Here is the new opportunity:
Summary:
We are seeking a System Administrator, including Tier 2 Support,
troubleshooting, and resolving complex technical issues.
Here is the new onsite opportunity:
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Position: |
System Administrator |
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Location: |
Frankfort, KY |
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Estimated Duration: |
Long-term Indefinite Contract |
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Starts |
Ready To Hire |
Job Description:
This position is responsible for configuring, maintaining, and troubleshooting
printing and phone systems within the department, providing technical support,
and customer service. The role includes managing technical issues, submitting
work tickets, and maintaining network and software tools. It requires daily
onsite presence, with occasional hybrid work opportunities. Periodic on-call
duty outside normal hours may be necessary to ensure system operations and
timely deliverables, as defined by the client manager or organizational policy.
Description:
- Manage
and support system configurations, installations, and perform maintenance.
- Perform
other duties as assigned.
- Oversee
printing installations, configurations, and maintenance across the
organization.
- Troubleshoot
and resolve issues related to desk phones and printer systems to minimize
downtime.
- Provide
next-tier support for troubleshooting and resolving complex technical
issues related to desk phones, printers and printing, endpoint
connectivity, and departmental software.
- Assist
end-users with technical issues and provide exceptional customer service
by ensuring timely, effective resolutions while maintaining a professional
attitude.
- Monitor,
maintain, and ensure the performance, reliability, and security of
departmental software and hardware, including performing regular updates
and maintenance.
- Assist
in the configuration, deployment, and support of new departmental software
and hardware to ensure optimal performance and seamless integration.
- Collaborate
with Tier 1 support to escalate and resolve complex technical issues.
- Provide
training and guidance to end-users on the proper use and troubleshooting
of VoIP, printer, network, and software systems.
- Draft,
document, and update technical procedures, knowledge base articles, and
support guides.
Let me know if you are interested in this job and/or if you
can assist us by referring someone who is interested in this job, since we
offer lucrative referral bonuses.
A reasonable, good-faith estimate of the minimum and maximum for this
position.
Benefits will also be available, and details are available at the following
link: Harvey
Nash Benefits
I am looking forward to speaking with you today.
About us:
Harvey Nash is a national, full-service talent management firm specializing in
technology positions. Our company was founded with a mission to serve as the
talent partner of choice for the information technology industry.
Our company vision has led us to incredible growth and success in a relatively
short period of time and continues to guide us today. We are committed to
operating with the highest possible standards of honesty, integrity, and a
passionate commitment to our clients, consultants, and employees.
We are part of Nash Squared Group, a global professional services organization
with over forty offices worldwide.
For more information, please visit us at https://www.harveynashusa.com/
Thanks,
Nishant Kumar
Nishant.kumar@harveynash.com
