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Technical Analyst

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Job Description
The Department for Medicaid Services, Division of Information Systems, Systems Management Branch is seeking a Technical Analyst for MMIS Maintenance and Operations in Frankfort, Kentucky.

Primary Responsibilities Include but not limited to:

·        Analyze and design computer functions, programs, and applications.

·        Troubleshoot, test, and debug system issues.

·        Find data and computer system risks and implement new programming to address and eliminate these risks.

·        Write Data Conversion Scripts.

·        Conduct analysis of business issues and write analysis reports.

·        Balance technology and effectively communicate with technical teams and document business and IT information in line with agreed processes and procedures.

·        Act as liaison between contracted vendors and policy areas.

·        Participate in defining technology solutions to improve business decision-making with a focus on the core systems and solving complex, multidisciplinary business problems with long-term implications.

·        Recommend new solutions to technology strategies and standards.

·        Develop technology bias business cases, processes, and models that will enable efficient working practices and technology change.

·        Translate business requirements, documenting functional specifications, conversions, upgrades, interfaces, reports, forms, and implement workflow across the organization.

·        Participate in implementation of new business processes and functions as a result of national and regional initiatives.


Required Qualifications:

·        Bachelor's degree or equivalent combination of recent, relevant work experience.

·        Proficient in Microsoft Product Suites (Word, Excel, and Visio).

·        5+ years IT Systems experience.

·        Prior experience with X12 transactions and proprietary files.

·        Excellent interpersonal skills and highly experienced at dealing with clients/users at all levels, singly and in groups.

·        Experience defining business problems, gathering and documenting requirements, and determining solutions to meet requirements.

·        Possesses an extensive knowledge of system development life cycles, concepts and business operations from more than one business sector and understands the significance of fiscal constraints.

·        Ability to work on multiple tasks at any one time while maintaining high quality standards.

·        Demonstrable, significant experience of previously held technician/programmer/engineer level roles within complex multi-platform environments that evidence progression through the IT career path.

·        Must possess strong understanding of XML.

·        Ability to handle extreme workloads with general direction.

·        Relationship management and facilitation skills.

·        Possess effective written and verbal communication skills.

·        Must be detail-oriented, self-motivated, and able to work independently and in conjunction with team members.


Preferred Qualifications:

·        Working knowledge of client Healthcare Programs (i.e., Medicaid).

·        Prior experience with healthcare claims and payments.

·        Strong understanding of healthcare enterprise systems (including, but not limited to claims, finance, MCO's, and providers), with the ability to understand and communicate from a business and technical perspective.



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