We’re in search of a Technology Support Specialist who
will be responsible for supporting agency hardware, systems software and
applications software portfolio.
Here
are some of the specific details:
Job Title: Technology Support Specialist
Location: Lexington, KY
Duration: Long-term Indefinite
Status: Onsite
Job Description
Seeking
a contract resource for the role of Technology Support Specialist. Responsible for the maintenance of data dictionaries, equipment
and software installation and upgrades, data conversions, system utilities and
change control as well as coordinating problem resolution and referrals to
other support areas.
ü Hardware support for computer peripherals, and
infrastructure equipment, and/or
ü Core Business Software Support, and/or
ü External Software.
MINIMUM REQUIREMENTS:
Education: Associate’s
degree in computer science.
Education Substitute: High School Diploma with 2+ yrs. job related
experience.
TRAINING REQUIREMENT: 24
hours of non-billable training time are required for this position.
ESSENTIAL CHARACTERISTICS OF THE SUCCESSFUL
CANDIDATE:
- Computer technical certification in MOS, MTA, MCP, A+ OR
MCITP
- Identify trends in incidents
- Cross trains other service techs
- Submit solutions to supervisor for knowledgebase articles
- Communicate with computer system users to provide training
and/or assistance for software application
**Interviews will be conducted via Microsoft
TEAMS.
I am looking forward to
speaking with you today.
About us:
Harvey Nash is a national,
full-service talent management firm specializing in technology positions. Our
company was founded with a mission to serve as the talent partner of choice for
the information technology industry.
Our company vision has led us
to incredible growth and success in a relatively short period of time and
continues to guide us today. We are committed to operating with the highest
possible standards of honesty, integrity, and a passionate commitment to our
clients, consultants, and employees.
We are part of Nash Squared
Group, a global professional services organization with over forty offices
worldwide.
For more information, please
visit us at https://www.harveynashusa.com/
Abdul Qhayyum
IT Recruiter
(615) 219 6207
