Technology Support Specialist EKY - Morehead , KY. (# 8008)

We are seeking a skilled Technology Support Specialist with hands-on experience in installation, troubleshooting, and repair within Windows-based environments. The ideal candidate will have strong technical expertise, excellent problem-solving skills, and the ability to provide timely support to end users.

 

Here are some of the specific details:

Job Title: Technology Support Specialist EKY - Morehead, KY.

Location: Morehead, KY.

Duration: Long term indefinite Contract    

Status: Onsite  

 

Job Description
The CABINET Information & Technology Services (ITS) Department is seeking a contract resource for the role of Technology Support Specialist. The successful candidate will be responsible for agency hardware, systems software and applications software portfolio, including maintenance of data dictionaries, equipment and software installation and upgrades, data conversions, system utilities and change control. Coordinates problem resolution and referrals to other support areas.

KNOWLEDGE & EXPERIENCE:

• Ability to identify and troubleshoot defective equipment
• Ability to identify and troubleshoot software and application issues
• Determine and resolve hardware issues prior to deployment
• Possess network room knowledge and experience

ESSENTIAL CHARACTERISTICS OF THE SUCCESSFUL CANDIDATE:

• Excellent customer service skills
• Excellent organization skills
• Strong written and verbal communication skills
• Ability to multi-task while taking phone calls in a fast-paced environment
• Self-motivated

MINIMUM REQUIREMENTS:
Education: Bachelor’s degree in Computer Science.
Education Substitute: Associates Degree with 2+ yrs. job related experience or High School Diploma with 4+ yrs. job related experience.

OFFICE LOCATION:
Rowan County Judicial Center; 700 W. Main Street; Morehead, KY  40351

PRIMARY COUNTIES OF COVERAGE:
Statewide

SPECIAL REQUIREMENTS: (LICENSES, REGULATIONS, CERTIFICATES, ADVANCED EDUCATION, ETC.)

• Network Operating Systems
• Computer Technical Certification is a plus in the following MOS, MTA, MCP, A+ OR MCITP
• General Understanding of the ITIL Framework

TYPICAL WORKING CONDITIONS AND UNIQUE PHYSICAL REQUIREMENTS:

• 08:00 – 17:00 M-F
• Work is primarily performed in an office setting
• Must be able to climb ladder
• Ability to lift 50+ lbs.
• Travel is required
• Should have a valid driver’s license, dependable vehicle, state required motor vehicle insurance and will be expected to travel statewide for the duration of the deployment project

TRAINING REQUIREMENT: 24 hours of non-billable training time are required for this position.

 

 

About us:

Harvey Nash is a national, full-service talent management firm specializing in technology positions. Our company was founded with a mission to serve as the talent partner of choice for the information technology industry.

Our company vision has led us to incredible growth and success in a relatively short period of time and continues to guide us today. We are committed to operating with the highest possible standards of honesty, integrity, and a passionate commitment to our clients, consultants, and employees.

We are part of Nash Squared Group, a global professional services organization with over forty offices worldwide.

For more information, please visit us at https://www.harveynashusa.com/

 

 

Naveen Kumar

Jr. IT Recruiter

502 430 6007

naveen.kumar@harveynash.com