Job Title: Training & Development Specialist
Location: New York Borough/lower Florida area near
Miami/Fort Lauderdale area
Perm (FTE) role
Note :
- Need
to have own vehicle and clean driver’s license.
- Should
be bilingual with Spanish and English.
Job Description:
Summary:
- The
Training and Development Specialist is responsible for delivering engaging
and effective training programs to employees and ensuring they gain the
necessary knowledge and skills to succeed in their roles.
- The
Specialist will conduct both in-person and virtual training sessions,
utilizing various learning methods, tools, and resources to create an
interactive and positive learning experience.
- The
role requires excellent communication skills, a passion for helping others
grow, and the ability to adapt training content to meet the diverse needs
of training recipients.
Job Description:
Training Delivery:
- Facilitate
in-person and virtual training sessions on various topics, including SAP
and other company-specific programs, in both English and Spanish language.
- Use
a variety of instructional techniques, such as group discussions, hands-on
activities, role-playing, case studies, and multimedia, to engage learners
and promote active participation.
- Adjust
delivery styles and content to accommodate different learning styles and
audience needs.
Training Preparation:
- Review
and familiarize yourself with training materials before each session to
ensure content is clear, accurate, and aligned with the learning
objectives.
- Set
up training spaces (virtual or physical) with necessary materials,
technology, and equipment prior to sessions.
- Prepare
any assessments, quizzes, or activities needed to reinforce key learning
points and evaluate participant understanding.
Participant Engagement:
- Create
a positive, inclusive, and respectful learning environment that encourages
participation, open dialogue, and knowledge sharing.
- Monitor
participant engagement and adjust the pace or delivery of content as
necessary to maintain attention and support understanding.
- Provide
one-on-one assistance to learners as needed during or after training
sessions to clarify concepts or address individual questions.
Feedback and Evaluation:
- Collect
feedback from participants at the end of each training session to gauge
the effectiveness of the training and identify areas for improvement.
- Evaluate
participant performance through assessments, surveys, and follow-up
conversations to ensure learning objectives are met.
- Report
training feedback and outcomes to the Training and Instructional Design
Manager including recommendations for improving future sessions.
Learning Resource Management:
- Assist
in the development and maintenance of training materials, guides, and
resources that can be used for ongoing learning or as reference materials.
- Ensure
that all training materials are updated and remain relevant, accessible,
and aligned with the latest industry trends or organizational needs.
Collaboration with Training Team:
- Collaborate
with the Training Manager and other team members to continuously improve
training programs and ensure they align with the organization's learning
and development goals.
- Participate
in team meetings, share best practices, and contribute ideas for improving
training processes and participant outcomes.
Continuous Improvement:
- Stay
updated on best practices in training facilitation, learning
methodologies, and new technologies or tools that can improve training
delivery.
Qualifications:
Education:
- Bachelor’s
degree in Education, Business, or a related field (preferred).
Experience:
- Experience
delivering both in-person and virtual training to diverse groups of
employees.
Skills and Competencies:
- Candidate
must be proficient in English and Spanish Language
- Excellent
Communication Skills: Strong verbal and written communication skills
with the ability to explain complex concepts in simple terms.
- Facilitation
Skills: Skilled in leading group discussions, managing group dynamics,
and maintaining participant engagement.
- Adaptability:
Ability to modify training delivery based on participant needs, group
size, and learning objectives.
- Technical
Proficiency: Comfortable using a variety of learning tools and
technologies (e.g., LMS, webinar platforms, PowerPoint, Zoom, etc.).
- Problem-Solving:
Ability to quickly identify issues during training sessions and find
effective solutions to keep participants on track.
- Time
Management: Capable of managing multiple training sessions and
adjusting to changes in schedules or content requirements.
- Empathy
& Patience: Ability to understand and support learners with
different backgrounds, learning styles, and challenges.
Preferred Skills:
- Experience
with virtual training platforms (e.g., Zoom, Microsoft Teams, WebEx).
- Familiarity
with instructional design principles
- Proficient
in MSOffice Suite
