Training & Development Specialist (ERP/SAP) (# 7195)

Job Title: Training & Development Specialist (ERP/SAP)

Location: New York Borough (Any of the five boroughs in New York City)

Perm (FTE) role

US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time

Must haves

• Need to have own vehicle and clean driver’s license.
• Should be bilingual with Spanish and English.
• Facilitate in-person and virtual training sessions on various topics, including SAP and other company-specific programs, in both English and Spanish language.

Preferred Skills:

• Experience with virtual training platforms (e.g., Zoom, Microsoft Teams, WebEx).
• Familiarity with instructional design principles
• Proficient in MSOffice Suite

Job Description:

Summary:

• The Training and Development Specialist is responsible for delivering engaging and effective training programs to employees and ensuring they gain the necessary knowledge and skills to succeed in their roles.
• The Specialist will conduct both in-person and virtual training sessions, utilizing various learning methods, tools, and resources to create an interactive and positive learning experience.
• The role requires excellent communication skills, a passion for helping others grow, and the ability to adapt training content to meet the diverse needs of training recipients.

Job Description:

Training Delivery:

• Facilitate in-person and virtual training sessions on various topics, including SAP and other company-specific programs, in both English and Spanish language.
• Use a variety of instructional techniques, such as group discussions, hands-on activities, role-playing, case studies, and multimedia, to engage learners and promote active participation.
• Adjust delivery styles and content to accommodate different learning styles and audience needs.

Training Preparation:

• Review and familiarize yourself with training materials before each session to ensure content is clear, accurate, and aligned with the learning objectives.
• Set up training spaces (virtual or physical) with necessary materials, technology, and equipment prior to sessions.
• Prepare any assessments, quizzes, or activities needed to reinforce key learning points and evaluate participant understanding.

Participant Engagement:

• Create a positive, inclusive, and respectful learning environment that encourages participation, open dialogue, and knowledge sharing.
• Monitor participant engagement and adjust the pace or delivery of content as necessary to maintain attention and support understanding.
• Provide one-on-one assistance to learners as needed during or after training sessions to clarify concepts or address individual questions.

Feedback and Evaluation:

• Collect feedback from participants at the end of each training session to gauge the effectiveness of the training and identify areas for improvement.
• Evaluate participant performance through assessments, surveys, and follow-up conversations to ensure learning objectives are met.
• Report training feedback and outcomes to the Training and Instructional Design Manager including recommendations for improving future sessions.

Learning Resource Management:

• Assist in the development and maintenance of training materials, guides, and resources that can be used for ongoing learning or as reference materials.
• Ensure that all training materials are updated and remain relevant, accessible, and aligned with the latest industry trends or organizational needs.

Collaboration with Training Team:

• Collaborate with the Training Manager and other team members to continuously improve training programs and ensure they align with the organization's learning and development goals.
• Participate in team meetings, share best practices, and contribute ideas for improving training processes and participant outcomes.

Continuous Improvement:

• Stay updated on best practices in training facilitation, learning methodologies, and new technologies or tools that can improve training delivery.

Qualifications:

Education:

• Bachelor’s degree in Education, Business, or a related field (preferred).

Experience:

• Experience delivering both in-person and virtual training to diverse groups of employees.

Skills and Competencies:

• Candidate must be proficient in English and Spanish Language
• Excellent Communication Skills: Strong verbal and written communication skills with the ability to explain complex concepts in simple terms.
• Facilitation Skills: Skilled in leading group discussions, managing group dynamics, and maintaining participant engagement.
• Adaptability: Ability to modify training delivery based on participant needs, group size, and learning objectives.
• Technical Proficiency: Comfortable using a variety of learning tools and technologies (e.g., LMS, webinar platforms, PowerPoint, Zoom, etc.).
• Problem-Solving: Ability to quickly identify issues during training sessions and find effective solutions to keep participants on track.
• Time Management: Capable of managing multiple training sessions and adjusting to changes in schedules or content requirements.
• Empathy & Patience: Ability to understand and support learners with different backgrounds, learning styles, and challenges.

Preferred Skills:

• Experience with virtual training platforms (e.g., Zoom, Microsoft Teams, WebEx).
• Familiarity with instructional design principles
• Proficient in MSOffice Suite

A reasonable, good faith estimate of the minimum and maximum base salary for this position is $60K to $70K Per Year.