Job Title: Training & Development Specialist
(ERP/SAP)
Location: New York Borough (Any of the five boroughs in New York City)
Perm (FTE) role
US citizens and Green Card Holders and those authorized
to work in the US are encouraged to apply. We are unable to sponsor H1b
candidates at this time
Must haves
- Need
to have own vehicle and clean driver’s license.
- Should
be bilingual with Spanish and English.
- Facilitate
in-person and virtual training sessions on various topics, including
SAP and other company-specific programs, in both English and Spanish
language.
Preferred Skills:
- Experience
with virtual training platforms (e.g., Zoom, Microsoft Teams, WebEx).
- Familiarity
with instructional design principles
- Proficient
in MSOffice Suite
Job Description:
Summary:
- The
Training and Development Specialist is responsible for delivering engaging
and effective training programs to employees and ensuring they gain the
necessary knowledge and skills to succeed in their roles.
- The
Specialist will conduct both in-person and virtual training sessions,
utilizing various learning methods, tools, and resources to create an
interactive and positive learning experience.
- The
role requires excellent communication skills, a passion for helping others
grow, and the ability to adapt training content to meet the diverse needs
of training recipients.
Job Description:
Training Delivery:
- Facilitate
in-person and virtual training sessions on various topics, including SAP
and other company-specific programs, in both English and Spanish language.
- Use
a variety of instructional techniques, such as group discussions, hands-on
activities, role-playing, case studies, and multimedia, to engage learners
and promote active participation.
- Adjust
delivery styles and content to accommodate different learning styles and
audience needs.
Training Preparation:
- Review
and familiarize yourself with training materials before each session to
ensure content is clear, accurate, and aligned with the learning
objectives.
- Set
up training spaces (virtual or physical) with necessary materials,
technology, and equipment prior to sessions.
- Prepare
any assessments, quizzes, or activities needed to reinforce key learning
points and evaluate participant understanding.
Participant Engagement:
- Create
a positive, inclusive, and respectful learning environment that encourages
participation, open dialogue, and knowledge sharing.
- Monitor
participant engagement and adjust the pace or delivery of content as
necessary to maintain attention and support understanding.
- Provide
one-on-one assistance to learners as needed during or after training
sessions to clarify concepts or address individual questions.
Feedback and Evaluation:
- Collect
feedback from participants at the end of each training session to gauge
the effectiveness of the training and identify areas for improvement.
- Evaluate
participant performance through assessments, surveys, and follow-up
conversations to ensure learning objectives are met.
- Report
training feedback and outcomes to the Training and Instructional Design
Manager including recommendations for improving future sessions.
Learning Resource Management:
- Assist
in the development and maintenance of training materials, guides, and
resources that can be used for ongoing learning or as reference materials.
- Ensure
that all training materials are updated and remain relevant, accessible,
and aligned with the latest industry trends or organizational needs.
Collaboration with Training Team:
- Collaborate
with the Training Manager and other team members to continuously improve
training programs and ensure they align with the organization's learning
and development goals.
- Participate
in team meetings, share best practices, and contribute ideas for improving
training processes and participant outcomes.
Continuous Improvement:
- Stay
updated on best practices in training facilitation, learning
methodologies, and new technologies or tools that can improve training
delivery.
Qualifications:
Education:
- Bachelor’s
degree in Education, Business, or a related field (preferred).
Experience:
- Experience
delivering both in-person and virtual training to diverse groups of
employees.
Skills and Competencies:
- Candidate
must be proficient in English and Spanish Language
- Excellent
Communication Skills: Strong verbal and written communication skills
with the ability to explain complex concepts in simple terms.
- Facilitation
Skills: Skilled in leading group discussions, managing group dynamics,
and maintaining participant engagement.
- Adaptability:
Ability to modify training delivery based on participant needs, group
size, and learning objectives.
- Technical
Proficiency: Comfortable using a variety of learning tools and
technologies (e.g., LMS, webinar platforms, PowerPoint, Zoom, etc.).
- Problem-Solving:
Ability to quickly identify issues during training sessions and find
effective solutions to keep participants on track.
- Time
Management: Capable of managing multiple training sessions and
adjusting to changes in schedules or content requirements.
- Empathy
& Patience: Ability to understand and support learners with
different backgrounds, learning styles, and challenges.
Preferred Skills:
- Experience
with virtual training platforms (e.g., Zoom, Microsoft Teams, WebEx).
- Familiarity
with instructional design principles
- Proficient in MSOffice Suite
A reasonable, good faith estimate of the minimum and
maximum base salary for this position is $60K to $70K Per Year.
