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UX Researcher

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Job Title: UX Market Researcher
Location: Oakland, CA (Remote)
Duration: 3 Months Contract with possible extension or can go FTE
Day to Day Responsibilities of this Position and Description of Project:

  • Evaluate user interactions and apply qualitative and quantitative data analysis to ambiguous and difficult learning scenarios to identify opportunities that improve the digital user experience
  • Manage all phases of the research; Develop research strategies and plans, creating research hypothesis and protocols, engaging research participants, executing the research, deriving insightful interpretations and recommendations
  • Collaborate, influence, and communicate across technical and business stakeholders at all levels of the organization to effectively influence product and service design from a customer perspective
  • Conduct end-to-end research from engaging stakeholders in research planning, design, execute, analyze, present findings and drive insights to actions
  • Creatively solve complex research questions where direct observation or contact with users is not available and where achieving statistical significance is not feasible
  • Conduct primary and secondary research and explore industry trends to better align ideas/products and enhance the consumer experience
  • Utilize published research and non-traditional research methodologies to provide confident design recommendations
  • Manage and extract insights from both quantitative and qualitative research methods
  • Use mixed research methods for survey programming, study fielding, data collection, analysis, and reporting
  • Create impactful presentations (run analysis, chart, and write up recommendations)
  • Work in a highly collaborative setting, ability to effectively influence and work with senior leaders


Internal/External Groups with which the Candidate will interface with:

Health Transformation

Will this candidate interface with IT and business teams? If so, which ones?

Yes, both business and IT leaders

How does this project impact the line of business or CLIENT as a whole?


Required Skills (top 3 to 5/ non-negotiables):

What you like to see on resumes? (nice to have)


Requires end-to-end research management experience


Working knowledge of statistical models


Deep expertise in mixed research methods for survey programming, study fielding, data collection, analysis, and reporting




Deep expertise in quantitative and qualitative testing measures for conducting user experience, product design and technology context




Requires having creative problem-solving skills



Education Requirement: Requires a bachelor's degree or equivalent experience      
Software Skills Required: Adobe Suite / Figma / Sketch, HTML, C#, CSS, Python, C++ and JavaScript

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