Summary:
·
We’re
in search of a Virtual Visual Interpreter (Workplace Support) responsible
forproviding real-time visual description and assistance to
employees who are blind or have low vision. Through live video, screen-sharing,
or remote connection.
Here are some of the specific details:
Job Title: Virtual Visual Interpreter(Communications
Leader III)
Location: Austin TX 78727
Duration: 3+ Month contract with possibility of
extension
Status:
(Onsite)
About
the Role As a Virtual Visual Interpreter, you will play a vital and meaningful
role in providing real-time visual description and assistance to employees
who are blind or have low vision. Through live video, screen-sharing,
or remote connection, you will serve as the eyes of the employees you
support, helping them navigate their workplace environment, complete
professional tasks, and engage with their colleagues with greater independence
and confidence.
This is a deeply human-centered role that combines strong visual analysis
abilities, highly articulate communication, quick thinking, and a genuine
passion for accessibility and inclusion in the workplace.
Key Responsibilities
• Real-Time Audio Description: Provide accurate verbal descriptions of
visual environments, documents, screens, printed materials, machinery,
room layouts, and more. Convert complex, 3D visual information into clear,
concise, and objective "word pictures," noting specific landmarks,
colors, textures, and potential safety hazards.
• Navigation & Spatial Guidance: Assist employees in safely
navigating physical or digital spaces (including unfamiliar environments
or crowded workplaces) by describing what is seen through a live camera
feed using strong directional terminology (e.g., clock-face directions).
• Workplace Assistance: Read and interpret text from signage, forms,
labels, and other written materials. Help employees identify objects,
people, and spatial layouts.
• Technical Troubleshooting & Support: Guide users through
navigating software, using office equipment (like printers or scanners),
or adjusting their camera angles effectively.
• Communication & Adaptation: Maintain a calm, clear, steady, and
professional communication style. Adapt descriptions to the individual
needs, goals, and preferences of each employee.
• Platform Utilization: Use video conferencing, video relay services,
screen-sharing tools, specialized remote interpreting software, and
assistive technology platforms to connect with employees.
• Strict Confidentiality: Uphold strict data privacy and
confidentiality, as interpreters often view sensitive personal or
corporate information while on calls.
• Documentation & Improvement: Document session notes, flag any
accessibility or technical issues, participate in ongoing training, and
collaborate with team members to continuously improve the
employee experience.
Required Skills & Qualifications
Communication
• Highly Articulate Communication: Exceptional verbal and written
expression. Ability to speak at a steady, calm pace with a rich vocabulary
to accurately describe complex visual information.
• Effective Audio Description: Proven ability to describe visual
information quickly, concisely, and accurately without subjective
bias.
• Active Listening: Excellent listening skills to understand, anticipate
user needs, and ensure client comprehension.
Interpersonal
• Empathy & Composure: Warm, patient, and friendly demeanor. Ability to
remain composed, professional, and empathetic in fast-paced or
unpredictable situations.
• Relationship Building: Strong cultural sensitivity and the ability to
build trust and rapport with employees.
Cognitive & Adaptive
• Visual Analysis & Attention to Detail: High attention to
detail with the ability to notice and describe subtle visual cues.
• Spatial Awareness: Strong grasp of spatial orientation and directional
terminology to guide users safely.
• Problem Solving: Comfortable with ambiguity, strong problem-solving
skills, and the ability to think on your feet.
• Multitasking: Able to maintain a conversation while processing and
relaying visual information simultaneously.
Technical
• Platform Proficiency: Comfortable using technology including video
platforms, screen-sharing tools, mobile apps, and remote access
tools.
• Troubleshooting: Ability to guide users through basic technical
troubleshooting of their hardware and software.
• Adaptability: Ability to quickly learn new software and assistive
technology platforms.
• Work Environment: Reliable internet connection and a quiet, private,
professional work environment to ensure strict confidentiality.
Preferred Skills & Experience
• Accessibility Knowledge: Background or interest in accessibility,
disability services, social work, or education.
• Assistive Tech Experience: Experience with assistive technologies such
as screen readers (VoiceOver, JAWS, NVDA) or other low vision tools.
• Community Familiarity: Familiarity with the blind and low vision
community and associated etiquette.
• Prior Experience: Prior experience in customer service, Retail,
caregiving, coaching roles, or virtual communication environments.
• Specialized Knowledge: Knowledge of visual arts, geography, or
design—useful when describing complex
A
reasonable, good faith estimate of the minimum and maximum for this position
is $35 to $39/hour
Benefits
will also be available and details are available at the following link: https://britehr.app/HarveyNashContractorsNH2025
I
am looking forward to speaking with you today.
About
us:
Harvey
Nash is a national, full-service talent management firm specializing in
technology positions. Our company was founded with a mission to serve as the
talent partner of choice for the information technology industry.
Our
company vision has led us to incredible growth and success in a relatively
short period of time and continues to guide us today. We are committed to
operating with the highest possible standards of honesty, integrity, and a
passionate commitment to our clients, consultants, and employees.
We
are part of Nash Squared Group, a global professional services organization
with over forty offices worldwide.
For
more information, please visit us at https://www.harveynashusa.com/
Thanks
& Regards,
Sateesh
Podishetty
Sr.
Recruiter
|
(615)
219-6205 |
sateesh.podishetty@harveynash.com
