Summary
:
The
primary responsibility of this position is reviewing Concealed Damage Claims
from various biz partners. The goal of this position is to support on-time,
in-scope strategic program management and strategic planning. In order to
achieve the highest performance, the person in this position is expected to
maintain effective communication with key stakeholders and leaders within the
division and cross-divisionally where applicable. Also, the person in this
position requires an attention to details and an excellent communication skill
with capability of storytelling visually.
Client
: Electronics, Mobiles and Home appliances
Title
: Claims Operations Specialist/Quality Technician 2
Location
: Plano, TX (Fully Onsite)
Duration : 12 Months (Possibility of extension)
Pay
rate : $31.96 Hourly on w2 (Biweekly payment system)
Hours
per week: 40
Job
id : 17712-1 and 17711-1
**Korean Bilingual Strong Preference
Essential
Duties & Responsibilities
- Investigation:
Review claim forms, bills of lading, and inspection reports to determine if
damage occurred while in the care of the carrier.
- Documentation
Review: Analyze photos, verify the validity of the claim
- Perform
key program/project management, from planning to project deliverable
developments
- Collaborate
with key department leaders to develop short to mid-term planning
- Communicate
to leadership on program/project progress and escalation/decision points
- Develop
content for executive-level presentations and reports to communicate and
achieve buy-in for recommendations
- Develop
content for and coordinate executive workshops and working sessions
Background/Experience
- Preferred
Education - Bachelor’s Degree is a plus but not required (or equivalent
experience)
- 2+
years of experience from strategy/management consulting firm or within a
strategic planning/corporate development function in a global organization
- Experience
communicating with mid-level to top-level leaders (status reports,
presentations, in-person meetings)
- Working
knowledge of Project Management Fundamentals, Documentation practices, and
systems
- Experience
working in a global organization is a plus
Necessary
Skills/Attributes
- Analytical
Skills: Ability to evaluate complex, sometimes contradictory evidence to
determine the true cause of loss
- Attention
to Detail: Meticulous review of documents to identify discrepancies in
concealed damage cases.
- Technical
Knowledge: Understanding of product damage evaluation.
- Communication
& Negotiation: Strong written and verbal skills for communicating with
claimants and negotiating settlements.
- Experience:
Prefers 2+ years of claims handling or industry experience but not
required
- Client
service driven with excellent relationship management skills
- Ability
to effectively engage with and facilitate collaboration with diverse
groups/stakeholders
- Team
oriented, but able to work independently and manage multiple tasks
- Self-directed,
self-motivated and results-oriented
- Korean
Bi-lingual is a plus.
Education
and Years of Experience:
- Associate
degree or higher (bachelors degree preferred not required)
- 0-2
years of experience from strategy/management consulting firm or within a
strategic planning/corporate development
Top
Skills:
- Analytical
Skills / Communication / results-oriented/punctual/EXCEL proficient
A
reasonable, good faith estimate of the minimum and maximum for this position is
$ 31.96 is Max Hourly on w2.
I am looking
forward to speaking with you today.
About us:
Harvey Nash
is a national, full service talent management firm specializing in technology
positions. Our company was founded with a mission to serve as the talent
partner of choice for the information technology industry.
Our company
vision has led us to incredible growth and success in a relatively short period
of time and continues to guide us today. We are committed to operating with the
highest possible standards of honesty, integrity, and a passionate commitment
to our clients, consultants, and employees.
We are part
of Nash Squared Group, a global professional services organization with over
forty offices worldwide.
For more
information, please visit us at https://www.harveynashusa.com/
Thanks
& Regards,
Anil
Raj
Sr.
IT Recruiter
|
(551)
270-5209 |
Anil.Raj@harveynash.com
